MS Office, Database experience, Clerical skills
Resume:
Jean E. Hauser
Phoenix, AZ **015
602-***-**** (home)
480-***-**** (cell)
****@***.***
Strengths
Extensive customer service experience on multiple project types and sizes.
Contract negotiation experience.
Vendor management experience.
Significant experience managing small to medium projects.
Solid experience with most desktop office products, including Microsoft Office.
Recent Work Experience
Maricopa County - Provisional School Staffing Program Scheduling Specialist
Phoenix, AZ Dec 2021 to June 2022
Allocating provisional staff for schools in response to COVID 19.
Assisting with new Provisional Staff Orientation.
Acted as Liaison with Provisional Staff to ensure job satisfaction and program compliance.
Provided IT assistance to ensure back-up of schedules, contact info and staff documentation.
Maricopa County Unified Command Center Purchasing Specialist
Phoenix, AZ June 2020 to July 2021
Purchasing as need to support all phases of Maricopa County COVID 19 response.
Reviewed requests, ordered and tracked items as needed is confirm on-time delivery.
Provide tracking and ordering confirmation for users.
Improved on-line data storage for email and messages related to Covid-19 purchases.
Pearl Interactive Network Stimulus Payment Representative
Tempe, AZ May 2020 to June 2020
Assisted callers with general questions about their Economic Impact or Stimulus Payment.
Transferred to IRS agent as needed.
Pearl Interactive Network Census Questionnaire Assistant
Tempe, AZ March 2020 to May 2020
Assisted callers as needed with completion of their 2020 Census Questionnaire.
Provided feedback and suggestions on FAQ’s and lessons learned.
PMA Industries, Inc. Purchasing Administrator
Phoenix, AZ Jul 2019 to Nov 2019
Complete purchase orders as needed.
Researched and negotiated costs for new items.
Reviewed existing contracts.
Updated purchasing records in preparation for conversion to SAGE.
Initiated inventory review processes to insure correct level of raw material items on-site.
Researched purchase requirements.
Matched PO’s and incoming invoices for accounts payable, adjusting as needed.
Safeway/Albertson’s Purchasing Assistant
Phoenix, AZ Dec 2015 to Jul 2018
Reviewed fixture plans for new & remodeled stores to determine equipment requirements for the project and advised fixture plan corrections.
Worked with vendors regarding costs and savings options.
Requested and reviewed vendor quotes, working directly w/vendors for custom orders.
Review contracts to insure vendor compliance.
Using SAP/Lawson and other programs, purchased fixture and equipment.
Matched PO’s and incoming invoices for accounts payable.
PetSmart Lease Reconciliation Specialist
Phoenix, AZ Oct 2014 to Aug 2015
Processed incoming CAM, insurance and real estate billings.
PetSmart Store Support Analyst
Phoenix, AZ July 2010 to Oct 2014
Grew the Store Support Specialist role to include additional responsibilities:
oRoot cause analysis and early store issue reporting, resulting in consistent labor and cost savings ($40,000 in fixture costs savings in a single month). Proactive responses reduced store labor and improved reset efficiency. Improved store efficiencies.
oCreated and maintained Category Reset pages on SharePoint, providing stores with the additional updated info needed to complete monthly reset activity.
oReviewed Inline and Planner playbook materials to ensure clarity of store info.
oCreated FAQ Page with standard response content
oDeveloped Service Now application for use by Floor Planning team to track and process store map change requests.
Continued to use multiple JDA platforms, including Space Planning, Floor Planning and Data Manager.
Reviewed cost information, and vendor contracts.
Continued to manage Presentation Support mailbox.
Used SAP to support stores as needed.
PetSmart June 2009 to July 2010 (temporary assignment)
Phoenix, AZ August 2008 (temporary assignment)
Prepared store fixture layout and placements.
Reviewed and corrected revised fixture and planogam layouts using JDA Floor Planning and Space Planning programs.
Other Relevant Work Experience
Psomas CAD Designer
Phoenix, AZ Dec 2005 to Feb 2008
Los Angeles, CA Oct 1998 to Feb 2005
Prepared legal descriptions and exhibits, ALTA surveys, plat maps, and other CAD maps for land survey and civil applications.
Managed land survey projects, including ALTA projects.
Prepared exhibits, map and legal descriptions for submission to approving agencies.
Prepared agency responses and assisted in project management.
Established and maintained CAD standards.
Developed attribute and object data sets.
The Hillier Group CAD & Office Manager
Kansas City, MO Sept 1993 to August 1994
Managed office start-up for project office, including systems furniture layout, budget and negotiations.
Negotiated and established contracts with office construction vendors, as well as office furniture providers.
Supervised architectural CAD system set-up and operations on VAX and PC platforms.
Designed and implemented CAD and PC training.
Negotiated with training vendors to provide non-in house training
Budgeted, negotiated and procured new hardware and software for initial office set-up.
Administered maintenance contracts and budgets.
Managed department budget and staffing needs.
Integrated consultant CAD operations. Negotiated consultant contracts.
Blue Parkway Animal Hospital Project Manager
Kansas City, MO Dec 1992 to Sept 1993
Established HMO for pets, guiding plan start-up and implementation.
Review all operations costing.
Researched and compared cost from other animal hospitals to insure we stayed competitive.
Researched and negotiated service contracts.
Coordinated relationship with funding sources to ensure compliance with state banking regulations.
Negotiated purchasing agreements with vendors.
Completed purchasing for all animal hospital supplies.
Customized software and training documentation for plan.
Marketed plan to potential customers, expanding business by over 50% in a single year.
Stultz Manufacturing Millwork Estimator
Kansas City, KS July 1991 to Dec 1992
Assisted in project scheduling and management.
Analyzed project material and labor costs and negotiated raw material pricing.
Completed purchasing cost reviews and negotiated cost reductions to insure project assignment.
Ellerbe Becket CAD/Project Manager
Kansas City, MO July 1988 to Jan 1991
Hired and directed staff of 8 full time CAD personnel.
Beta tested multiple CAD programs, including AutoCAD, GDS and SilverScreen.
Directed development of expanded GDS capabilities that included directing an off-site programming team.
Served as project manager for all IT related projects.
Budgeted, negotiated, and directed development of specialized CAD software by 3rd party vendors, including specialized programs for sight-line analysis and seat-counts software
Negotiated, reviewed, and managed systems maintenance contracts.
Provided CAD and PC systems management.
Military Service
US Army
First female to complete 63B (Wheeled Vehicle Mechanic) course at Fort Jackson, SC.
Top graduate in the class, with promotion to next grade.
Served as Unit Clerk for military intelligence unit.
Received Army Commendation Medal for upgrading records section of military police intelligence unit.
Kansas National Guard
Completed Pharmacy Tech training while a member of the Kansas National Guard.
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