Charles Crawford
Sr Customer Service Representative
Anderson, SC 29624
*******.***********@*****.***
30+ years customer service experience. Supervisory and training experience. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Stop-N-Go - Anderson, SC
March 2018 to May 2020
Quickly and efficiently cash out customer orders, stocking shelves with new products as well as generally cleaning the store inside and out. Working independently Telephone Operator
Metropolitan Communications Services - Melbourne, FL January 2009 to August 2016
Telephone answering service servicing many types of accounts, from Sears home improvement products to doctors, lawyers, plumbers etc
Education
Some college
High school or equivalent in Some college no degree Westside High School - Anderson, SC
Skills
• CSR
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Professional secretary (10+ years)
• Crew Member
• Food Service
• Microsoft Excel
• Retail sales
• Microsoft Word
• Microsoft Office
• Retail sales
• Administrative experience
• Computer skills
• Cleaning
• Data entry
• Front desk
• Office manager experience
• Management
• Personal assistant experience
Certifications and Licenses
Notary Public of South Carolina
September 1988
Becoming Notary Public at age of 18. I have experience notarizing all types of documents, as well as performing marriages
Assessments
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
August 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.