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Data Entry Customer Representative

Location:
Houston, TX
Posted:
September 18, 2022

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Resume:

Annie Harvey

**** ********* ** ***.**** Houston, TX 77071 C: 281-***-**** Email: ***************@*****.***

Professional Overview

Obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.

SKILLS

Microsoft Office SAP

Data entry Windows

Multi line phones Typing speed 35-50 wpm

Experience

United Behavioral Health Houston, TX. 11/2003 – 12/2018

Sr Relationship Specialist

Communicates claims status, payment or non-payment information related to claim in question by the customer

Informs and assists callers with the claims appeals process, if necessary

Answer customer service lines promptly and professionally and maintain at least a 95% response time

Demonstrates excellent customer service by determining the reason for the call resolve concerns and/or explain action to be taken within the expected time line for resolution

Kelly Temporary Services - Iron Mountain Records Management Houston, TX. 2/2003 - 5/2003

Data Entry

Enter data from various source documents into the computer system for storage, processing and data management purposes. Main Job Tasks,

Duties and Responsibilities. prepare, compile and sort documents for data entry. check source documents for accuracy. verify data and correct data where necessary.

Shell Oil Company - Houston, TX. 4/1973 – 11/2001

Land Records Assistant

Processed invoices for payment, data entry into ARIS system, records management assistance, department timekeeping records, and provide customer service on ARIS training

Check request preparation for land rental payments, and maintain sight draft books for authorization

Assign contract personnel invoices, microfilming activities, record legal documents in public records, filming incoming, outgoing correspondence files

Education Qualification

Atlantic School Englewood, CA

Arline personnel Training



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