Data Entry Medical Assistant customer service

BRITTANY ROGERS

Phone: 310-***-****

Email: *****************@*****.***

To secure a position in an organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise in procurement and employee satisfaction services within a positive team environment.

EXPERIENCE

2019 - 2022

HOME HEALTH NURSE, AMITY HOME HEALTH CARE INC.

Planned and prepared nutritious meals and assist patients with feeding, assisted patients with medication, nutritious meals, and daily living needs.

Observe patients conditions, measuring and recording food and liquid intake and output and vital signs.

and report changes to professional staff.

Provides accurate and timely documentation consistent with the plan of care.

Compliance with agency policies related to all areas of privacy and confidentiality, including HIPAA laws.

2017 - 2019

SALES MANAGER, BATH & BODY WORKS

Assisted in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins / call-offs).

Ensured team communication; reinforced associates at every level are focused and accountable for selling and met selling goals during scheduled shifts.

Built a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail, and direct workforce management activities.

Abided by our values, policies, procedures, and safety messages in daily operations.

2011 - 2017

MEDICAL ASSISTANT, LAKEWOOD PRIMARY CARE

Advised, consulted, and treated patients as per the instructions of, and under the guidance and supervision of the head Physician.

Prepared and administered medication to the patients and maintained patient care areas clean and stocked. Included assisting with supply/med/vaccine inventory/logs.

Established and maintained systems for patient test results and follow-up.

Fulfilled clerical responsibilities and performed other related duties as assigned.

2007 - 2011

ELECTRONIC MANAGER, TOYS R US

Answered/transferred a high volume of incoming calls (over 75 calls per day).

Responsible for leading a great team of cashiers, and purchases daily.

Processed transactions such as new orders, returns, exchanges, etc., assist inventory, and met daily company goals.

Responded to retailers’ and customers’ issues and concerns in a timely manner and performed other job-related duties as assigned.

EDUCATION

2018

A.S IN SOCIAL SCIENCE, EL CAMINO COLLEGE

2006

DIPLOMA, compton HIGH SCHOOL

SKILLS/QUALIFICATIONS

Proficient computer skills: Microsoft Office – Word, Excel, Outlook, Project, Access, Adobe Reader, Type 65 wpm, 10 Key, Verbal Communication, Multi-tasking, Critical Thinking Skills, Data Entry, Xerox, First Aid/CPR, BLS, EMR Systems, Patient Care, etc., Windows 95, 98, 2000, XP, VISTA, KRONOS, and knowledge of HIPPA law and all other privacy acts.

Excellent communication skills, and is customer-focused, to understand and appropriately respond to project manager’s and client’s business needs.

Meet deadlines, display detail orientation, and outstanding time management skills.

Ability to work independently and interface effectively, and collaboratively with a wide range of personnel and able to build relationships with external vendors and internal clients.

Experience in managing multiple demands, adjusting to changing priorities, and performing well under pressure.

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