Data Entry Customer Service
Resume:
May 2016 thru Aug 2018
Feb 2014 thru May 2016
Jan 2002 thru Feb 2014
Lael P. Clement
**** **** **. *** * Pearl City, HI. 96782
808-***-**** cell 213-***-**** voicemail • *************@*****.*** Objective
Experienced seasoned sales professional with a proven track record to fill customer service related position with your company.
Key Qualifications
● Relationship Management
● Organizational Techniques
● Phone Etiquette, Prospecting, & Cold Calling
● Critical Thinking
● Presentation, Negotiation and Closing Skills
● Strong Interpersonal Skills, Communication, & Persuasion
● Understanding the Benefits, & skilled in Clearly Conveying it to the Customer
● Experienced with computers, productivity programs, CRM and accurate data entry skills
● Able to type 70 to 80 WPM
Work Experience
HFA Logistics LLC
Operations and Logistics Associate
● Responsible for accurately gathering and completing orders for Food Service businesses throughout Oahu using a variety of forklifts
● Forklift Certification without any issues, injuries, or damages.
● Please contact 1st shift manger Howlen Manalo for more information regarding work history and attendance. Contact information will be on the reference column. American Carpet One
Sales Specialist
● Responsible for helping residential and business customers with flooring supplies and installation services United Fisheries And Seafood Auction
Auctioneer Support and Sales
● Responsible for accurately gathering information on bids for all seafood landings for that morning which averaged 30,000 to 120,000 lbs of fresh seafood.
● Strong customer service skills was required along with attention to detail.
● Responsible for keeping track of who bid on what and the highest bidder.
● Responsible triple checking reports and keeping workload perfect Hilo Fish Company
New Business Development / Export Sales Director
● Brought in to company for the sole purpose of developing a new export department for the company diversifying and growing Hilo’s Fish Company’s annual sales by 15%.
● Developed department from scratch and successfully stayed under budget allocated to me.
● Trained staff, communicated cap pricing and grading expectations to our auction buyers
● Designed packaging system that would keep the temp below HACCAP and FDA guideline
● Opened new customers and keeping them ordering without breaking my non-compete contract from previous employer and successfully doing so within 90 days
● Increased sales $42, 000 per month targeting hotel, restaurants, and distribution businesses located on the US Mainland.
Honolulu Fish Company
Sept 1999
2016 thru 2018
Senior Account Executive
● Built and opened new business for the first year period averaging 27 accounts per month
● Built and maintained sales to 3.1 million annually per year or averaging $260,000 per month in 2008
● Was company’s top producer from 2005 thru 2009
● Help with the design of webpage
Education
Diploma
West Covina High School
● 3.2 GPA
Some College
Kapiolani Community College
● Took Radiology Technology but never finished
References
Howlen Manalo - HFA Shift Manager
(808) 206 - 0065
Kanoho Koko - Honolulu Fish & Seafood
(808) 358 - 0045
Ken Simon - Business Partner
(808) 489 - 0036
Malou Warner - FedEx Executive
(808) 636 - 1957
Contact this candidate