Marjorie Thorne

Atlanta, GA

404-***-****

adsmi1@r.postjobfree.com

Skills/Abilities

Highly skilled Ambassador, Promotions Manager and Administrator with recruiting, training and onboarding experience; Exceptional interpersonal and communication skills; Effective leader who is able to multitask and manage situations under pressure; Builds and fosters strong relationships with clients and vendors; Strong knowledge of marketing, sales forecasting and brand promotion; Excellent decision making and problem-solving abilities; Highly organized with attention to detail; Proven teamwork and relationship-building abilities. Experience:

District Sales Manager – Zip Fizz Corporation, Atlanta, GA (2016 – Present)

• Manage the recruitment, onboarding, scheduling and training of new customer service representatives;

• Achieve financial objectives for orders, sales, margin and budgets by evaluating and adapting to changes;

• Introduce customers to new and exciting products and brands by conducting product demonstrations;

• Collaborate with others to create a dynamic and aggressive business plan to improve market share;

• Oversee product placement, promotion and demonstration in an in-store setting;

• Grew highly effective team by 70% through careful prospecting, recruiting, onboarding and training;

• Realized a 40% increase in product sales by driving revenue and profits through marketing and promotion;

• Led a large district (Georgia, Tennessee, Alabama & Arkansas) in sales, revenue growth and recruitment;

• Establish, reinforce and build upon strategic customer relationships. Event Promotions Manager – Dream Express Promotions, Lawrenceville, GA (2014 – 2016)

• Led the strategic planning, management and maintenance of the events calendar and budget;

• Maximized space utilization by working with logistics team to effectively use space and minimize conflicts;

• Planned and executed all aspects of product promotions including coordination of logistics;

• Demonstrated products and services in a professional, friendly, enthusiastic and outgoing manner;

• Developed and updated strategic action plans to achieve established revenue and sales goals;

• Created, implemented and managed a Customer Value Plan for existing customers. Account Manager – North Atlanta Magazine, Cummings, GA (2013 – 2014)

• Responded to a high volume of incoming calls, assessed client needs and ensured client satisfaction;

• Developed strategies to improve revenue by using data to identify and target areas of highest opportunity;

• Maintained customer satisfaction by educating customers on product knowledge and service options;

• Resolved any outstanding service issues and followed up to ensure satisfactory resolutions;

• Investigated and resolved problems associated with processing of invoices and purchase orders. Medical Administrator – North Atlanta Dermatology, Duluth, GA (2011 – 2013)

• Answered phones, greeted patients and assisted patients with appointments, insurance, prescriptions, health insurance, rehabilitation and acted as liaison between patient and provider;

• Verified patient information, documented medical history, and confirmed the purpose of the visit;

• Scheduled patient appointments, ensured follow-up visits were scheduled as appropriate;

• Coordinated with the billing department on payments received and outstanding invoices. Education and Training

Business Administration – Delaware State University, Dover, DE Technical Proficiencies: Microsoft Word, Excel, PowerPoint and Outlook; Medical Data Entry Programs Volunteer Coordinator: Various nonprofit organizations performing community outreach.

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