ADOLFO TAPIA
************@*****.***
Professional focused on customer service in different areas, experience in problem solving and management of groups around development and operations of office and field activities. More than teen years of experience in customer service, managing to improve the attention span between both roles. Extensive experience in payment systems, management of payment methods, identity, and recognition.
Experience in the labor field under pressure and with high responsibility, 2 years of experience in oil field in industrial safety operation and management of operational limits machinery. Safety hygiene and environment. Experience in management and operations for aeronautical area, import and export operation and documentation, customs procedures, and compliance. EXPERIENCE
07-2021 - Currently.
AMERIJET INT. AIRLINES.
Import and Export Supervisor OPS.
MIAMI INTERNATIONAL AIRPORT.
12/2019- 06/2021
TRIANGLE SERVICES OF FLORIDA.
SUPERVISOR AT OPERATION AND COSTUMER SERVICES.
Passenger services.
INSTRUCTOR OPERATIONAL, AND SYSTEMS AIRPORT, AT
VIVA AIR AIRLANES.
MIAMI INTERNATIONAL AIRPORT.
06/2016 – 12/2019
UBER DRIVER.
Driver at Miami, Florida. Costumer services/transportation. 08/2015 – 06/2016 GENERAL MANAGER.
ASIS MENS WEAR - MIAMI FLORIDA.
In charge of all sales and purchases operations, Inventory, personal administration, customer service.
07/2012 – 10/2014 STATION MANAGER.
Rav, s.a. MARACAIBO-ZULIA VENEZUELA.
Control and monitoring of in-land operations.
09/2011 – 07/2012 AIR TRAFFIC SUPERVISOR.
Rav, s.a. MARACAIBO-ZULIA VENEZUELA.
Air traffic supervisor, Quality Assurance, Operational support, and documentation.
DIPLOMAS
2008 Instrumental Technician.
2009 T.S.U. HYDROCARBONS MANAGEMENT.
2012 AERONAUTICAL TECHNICIAN (Service on Board), (Flight Attendant.).
CORE QUALIFICATIONS Operation Management
Customer Service
Control and monitoring of in-land operations.
FAA Regulations.
TSA regulation.
Custom compliance.
LANGUAGES ENGLISH
SPANISH
TECHNICAL SKILLS
Microsoft Office
Windows
REFERENCIAS Javier Yepez
Software Engineer
Baptist Health Hospital.
Ph. 305-***-****
YANET RAMIREZ.
ACC. Manager at Triangle Services, INC.
Miami International Airport.