Customer Service Nurse Assistant
Resume:
Tonya Burnett
Montgomery, AL *****
***************@*****.***
Work Experience
Certified Nurse Assistant
Hickory Hill Senior Assistant Living Home – Prattville, AL
August 2010 to Present
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
Turn or reposition bedridden patients.
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Paint and body shop Assembler
Hyundai Motor Manufactures - Montgomery, AL
December 2008 to August 2010
Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Exercise patients who are comatose, paralyzed, or have restricted mobility.
Remind patients to take medications or nutritional supplements.
Feed patients or assist patients to eat or drink.
Supply, collect, or empty bedpans.
Undress, wash, and dress patients who are unable to do so for themselves.
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Certified Nurse Assistant
Eastchase Senior Living - Montgomery, AL
September 2007 to December 2008
Prepare or serve food trays.
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
Record height or weight of patients.
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Collect specimens, such as urine, feces, or sputum.
Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
Change bed linens or make beds.
Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
Certified Nurse Assistant
Crowne Healthcare of Montgomery - Montgomery, AL
February 2005 to September 2007
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Position or hold patients in position for surgical preparation.
Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
Provide information such as directions, visiting hours, or patient status information to visitors or callers.
Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray) equipment, or overhead irrigation bottles, as directed by a physician or nurse.
Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Explain medical instructions to patients or family members.
Stock or issue medical supplies, such as dressing packs or treatment trays.
Education
Bachelor of Science in Criminal Justice
Faulkner University-Montgomery,AL
August 2020-Present
High School Diploma
Sydney Lanier High school- Montgomery, AL
May 1990
Skills
Reliable
Service focused Nursing professional with excellent patient care and charting skills gained through 12 years of experience as a Certified Nurse Assistant.
Compassionate
Skilled in attending to patient care in a diverse healthcare setting.
Great organization skills
Pays close attention to detail
Papid thinker
Great communication skills
References
Archie Robinson
Relationship: son
Job title: Forklift operator
Company name: Coke Cola Atlanta,Georgia
Phone number: 678-***-****
Kira Robinson
Relationship: daughter-in-law
Job title: Travel Nurse
Company name: Baptist East Montgomery
Phone number: 404-***-****
Tiera Oliver
Relationship: friend
Job Title:Customer Service Rep for Comcast Cable
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