Data Entry Office Manager

Misty Phillips

618-***-**** **********@*****.*** Opdyke, Illinois 62872

Summary

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking, highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness.

Meticulous leader, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes healthcare, finance, and legal.

Effective project leader and problem-solver with a hardworking mentality. Seeking to apply expertise and extensive experience in software engineering to take on a challenging new role with a growing team. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

SKILLS

Skilled in Excel, Word, PowerPoint

Conflict resolution

Materials preparation

Clerical support

Team leadership

Client assessment and analysis

Budgeting and finance

Data analysis

Document scanning

Extremely organized

Self-motivated

Strong verbal communication

Data entry

EXPERIENCE

Insurance Verification/Pre-registrar/Registrar Clerk, R1 RCM, February 2020 – Current

Mt Vernon, Illinois

Answered questions and fulfilled requests with friendly and knowledgeable service

Collected, evaluated and stored documents securely in permanent records

Proofread documents carefully to check accuracy and completeness of all paperwork

Supported development and implementation of clear and successful policies and procedures

Welcomed patients to facility and assisted with registration sign in process

Responded to incoming department phone calls and directed callers to appropriate team members

Explained forms and documents to patients, guardian s and family members, distributing copies as needed and confirming comprehension

Registered patients for outpatient procedures and emergency services

Carefully checked insurance information for benefits coverage and input pre-authorization documents into system

Maintained HIPAA compliance and integrity of hospital policies and procedures

Contacted insurance carriers to verify coverage, copays and deductible information for patients

Lean Captain/Job Trainer/ Certified Trainer, Walgreens, May 2005 – February 2020

Mt Vernon, Illinois

As a trainer, I gained expert knowledge in all positions learned, including both inbound and outbound operations

I adhere to OSHA standards with all training and paperwork, including specifics and deadlines

I assisted in lean operation and helped to find safer, easier, more efficient ways to get job duties done and help build morale by finding easier ways to perform these functions

I presented step by step job task instructions clearly and offered opportunities to ask questions for clarification

Office Manager, Advance America, November 1999 – May 2005

Mt Vernon, Illinois

Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements

Met challenging quotas for productivity and accuracy of work

Prepared vendor invoices and processed incoming payments

Provided complete meeting support including preparing materials and takin notes

Communicated corporate objectives across all divisions through regular correspondence and scheduled follow-up

Education and Training

High School Diploma

Mt Vernon Township High School, Mt Vernon, Illinois 1992

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