Front Desk Office Manager
Resume:
Tabatha E. Thomas
New Orleans, LA 70114
Home Phone: 504-***-****
***********@*****.***
Objective
To work in a professional environment, that will allow me to maximize my skills with growth potential in an established company.
Employment History
Self Employed
04/2013 –present
Ez catering and Grubhub
548 MARKET ST STE 68514 SAN FRANCISCO CA 94104
Self-employment via picking up diners food orders and deliver to diners home or place of business.
Temp/Allstate insurance company
4/2013 – 4/2013
REMEDY INTELLIGENT STAFFING INC
13412 WEST STAR DRIVE, SHELBY TOWNSHIP, MI
Answering incoming calls from prospective clients to purchase home, flood, automobile insurance. Updated information via computer, took payments over the phone as well as walk in clients. And other duties requested by manager.
Patient Intake Coordinator
06/2012 - 07/2012
REMEDY INTELLIGENT STAFFING INC
13412 WEST STAR DRIVE, Utica, MI
Remedy Intelligent Staffing Metairie, LA Patient Intake Coordinator 06/2012 to 07/2012 Duties included working incoming referrals to ensure new/existing patients are set up with diagnosis treatments in various surrounding areas and outlying states. Explanation of benefits and patients responsibility regarding their services rendered.
Insurance Biller
02/2012 - 05/2012
WEST JEFFERSON MEDICAL CENTER
1101 MEDICAL CENTER BLVD, MARRERO, LA
Posting of billing collections of ER charges.
Office Manager
08/2010 - 01/2011
Priority Healthcare Center LLC
Marrero, LA
Priority Healthcare Center LLC Marrero, LA Office Manager 08/2010 - 01/2011 Oversaw daily clinic operations i.e.: maintained front desk, scheduled patients clinic appointments, maintained filing system. Accomplished these tasks 60% of the day. Verified insurance coverage on patients, and obtained authorizations for scheduled clinic visits accomplished these tasks 30% of the day. Planned physicians' schedules, and updated all yearly medical licenses for all physicians' within the practice. Accomplished these tasks 10% of the day.
Associate Analyst III Denials
09/2007 - 08/2010
Ochsner Healthcare
Harahan, LA
Ochsner Healthcare Harahan, LA Associate Analyst III Denials 09/2007 - 08/2010 Coordinated all functions related to follow up of hospital and clinic denied authorizations with a 95% successful overturned rate. Conducted formal appeals with all government and commercial payers to discuss reconsideration of denied claims. Successful retro and denied payments from payors at 95% due to appeal letters. Accounts receivable and payable duties when needed.
Team Leader
10/2001 - 08/2005
Tulane Hospital and Clinic
New Orleans, LA
New Orleans, LA Team Lead Oversaw daily front office / back office operations, i.e.: assisted the front desk staff in registering patients, assisted fellow coworkers with scheduling patients ' follow-up clinic appointments as well as specialty clinic visits, and occasionally answered incoming telephone calls made to the clinic. Coded super bills Trained staff on proper protocol and conducted staff meetings as well as maintained goals for the department.
Education and Training
Issuing Institution
Location
Qualification
Course of Study
Urban League Technology Ctr
LA
Vocational School Certificate
Word Processing
Moler's Beauty College N/O LA
LA
Vocational School Certificate
Cosmetology
Southern University
LA
2 Years of College or a Technical or Vocational School
Political Sciences
Clark Sr. High
LA
High School Diploma
General High School Curriculum
Delgado C. College LA 3rd year student Hotel hospitality/tourism
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