Claims Assistant

***** ******* **., ********, ** *****

PHONE: 626-***-****/CELL ~E-MAIL: *************@*******.***

SUSAN PERFECTO

OBJECTIVE

Seeking a position that will allow me to utilize acquired skills which

will provide me opportunity for personal growth and gain experience needed to promote growth of the organization.

SKILLS

Excellent communication and organizational skills

Proficient in Microsoft Word, Excel, Access, Power Point and PeopleSoft, Risk Management Accelerator Claims System, Juris Claims System, Ahshay.

Self starter, multi-tasked, require minimal supervision, ability to work in a fast-paced and confidential environment.

Problem solver, exercise independent judgment

Process complex correspondence and prepare reports

Work well with others

Bi-lingual

WORK EXPERIENCE

May 05 – Present Albertsons Holdings, Fullerton

Claims Assistant-Workers’ Compensation Dept.

Duties include insure timely and accurate benefit provision to the injured workers through diary process, identify ending and resumption dates for indemnity payments, accurately calculate indemnity rates in accordance with state laws, accurately produce and distribute benefit notices in accordance with state laws rules and regulations, schedule medical evaluations as directed and provide timely notice to all parties, coordinate correspondence between defense attorney, vocational rehabilitation counselor and workers compensation examiner, file and serve medical reports to all parties as directed, call in new claims, perform 3 point contact on incoming claims, release checks, subpoena medical records and perform general office duties, file, data entry, mail and answering phones.

Nov. 04 – May 05 ENKI Youth & Family Services, El Monte

Receptionist/Support Services

Duties included providing childcare for clients as needed, answered calls, prepare medical charts, typing up reports when needed, greeted and assisted incoming patients, performed clerical duties.

April 02 – Nov. 04 GC Services, Irwindale

Superior Court Representative/Collector

Duties included scheduling court dates, data entry, taking payments on overdue accounts and preparing invoices.

Oct.00 – Oct.01 Community Development Commission, Monterey Park

Receptionist

Answered and screened calls, sorted and distributed mail, assisted

the public and entered all incoming applications into the system.

June 00 – Oct.00 Community Development Commission, Monterey Park

General Office Assistant

Answered and screened calls, assisted in completing special

assigned projects, filed and assisted several departments.

EDUCATION

Jan. 99 – June 99 Tri- Cities ROP, Whittier

Certificate of Completion in Medical Assisting (Clinical)

June 97 – Nov. 97 Rio Hondo College, Whittier

General education courses

June 97 Cantwell Sacred Heart of Mary, Montebello

High School Diploma

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