Service Director Executive

JUSTINE KLUG

**** **** ****, ********, ** ***** 678-***-****)

**********@*******.***

Seeking to utilize my 30 years senior living experience in working with employees to create a positive atmosphere for residents to live in. An atmosphere where the team of managers can make a difference in the lives of who we serve and work with. Overseeing all departments to ensure a compassionate culture.

EXPERIENCE

1/2022-PRESENT

EXECUTIVE DIRECTOR - THE RESERVE OF TOWNE LAKE

Oversee the day-to-day operations of the community. Managing the occupancy and monthly financial performance for the property. Worked closely with department heads to maintain and exceed NOI budget set by the company. Responsible for all operations, ac ting as contact for all staff, residents, families, prospects, community organizations, government agencies and the public. Close relationship with sales and marketing to be mindful of constant changes in census and in

5/2021 - 12/2021

HEALTH AND WELLNESS DIRECTOR – THE RESERVE OF TOWNE LAKE Communicate with families, residents, staff, outside vendors and the medical community for the facility. Manage the day-to-day care to ensure our residents needs are met. Train and mentor staff per company guideline. Assess all residents prior to move in for appropriateness and reassess all residents with an ongoing observation to provide continued quality care. Always aware of census and maintaining a building.

6/2019 - 4/2021

WELLNESS DIRECTOR – WATERFORD AT HIDDEN LAKE

2011 – 2016

EXECUTIVE DIRECTOR – BROOKDALE KENNESAW

2009 – 2011

HEALTH AND WELLNESS DIRECTOR, BROOKDALE KENNESAW

2004 – 2009

RESIDENT WELLNESS DIRECTOR, CAMERON HALL ASSISTED LIVING 2000 – 2004

RESIDENT SERVICE DIRECTOR, ATRIA SENIOR LIVING

1991 – 2000

FLOOR NURSE and STAFFING AND IN SERVICE COORDINATOR, PRESBYTERIAN VILLAGE

EDUCATION

2022 ASSISTED LIVING ADMINISTRATOR LICENSE

1989 LPN ALBANY, NY

Currently retains LPN license in the states of Georgia and New York RECENT EMPLOYMENT GAPS

2016-2017 Brookdale Severance 2018-2019 Worked for Leader Star Staff Relief REFERENCES AVAILABLE UPON REQUEST

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