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Administrative Assistant Customer Support

Location:
Hialeah, FL
Posted:
September 17, 2022

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Resume:

Desiree Martin

adsma8@r.postjobfree.com 305-***-****

Astute and exceptionally dedicated professional with 10+ years of experience in Human Resources management operations, problem solving and communication skills. Excellent customer support for Site Directors, Management, Human Resources and other employees within my organization. Adaptable team player who works effectively with all levels of management, staff, internal and external clients with excellent customer service. Motivated to achieve the highest potential and exceed your expectations. Knowledgeable in handling confidential matters and proprietary information. SKILLS

● Executive Support

● Operations Management

● Sales and Expense Reports

● Invoice processing and billing

● Travel Coordination

● Microsoft Office

● Data/Record Management

● Recruitment & Retention

● Orientation & Onboarding

● Compensation and Benefits

● HR Policies & Procedures

● Bilingual (English and Spanish)

PROFESSIONAL EXPERIENCE

Human Resources Administrator

Canteen

January 2022 - Present

Pembroke Park, FL

● Handled all HR tasks for a 130+ employee vending company

● Maintain personal files, recorded terminations, and processed employee changes

● Processed new-hire benefits, reporting, leave administration, and worker's compensation

● Created and posted job ads, scheduled interviews, and managed pre-employment screenings and background checks

● Assisted with sections of the company's employee handbook outlining payroll, meals, breaks, vacation benefits, company regulations, and performance expectations.

● Provided immediate response to all general inquiries regarding HR policies, employment laws, and compliance

● Review and confirmed that all final paid hours corresponded with timesheets and state laws

● Design a new process to increase employee engagement to improve the team’s collaboration to improve overall’s team performance and moral Executive Administrative Assistant / Human Resources Assistant Walgreens

Nov 2011 – December 2021

Miramar, FL

● Provide Administrative Support to the Centralized Service Centralized Service Senior Directors, Site Director, and Managers (Coordinate and Maintain Calendars, Travel Arrangement, and expenses).

● Prepares monthly expense report for our site.

● Successfully plan and coordinate company events and teamwork activities. • Create reports, presentations, flyers, spreadsheets, graphs, charts, and diagrams for 5 sites.

● Maintaining Technician and Pharmacist License updated by renewing and updating system data for over 700 employees.

● Maintain all State Licenses updates in the system for 5 Sites (50 States). CERTIFICATIONS

• Florida Registered Pharmacy Technician (RPT)

• Notary Public, State of Florida



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