Record Specialist Service Representative

Detail-oriented professional with **.* years of experience and a proven knowledge of customer satisfaction, conflict resolution, and key account management. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company.

CUSTOMER CARE REPRESENTATIVE-REMOTE — Mark Travel

32819, FL, March 1998 - August 2019

COMPLETED COURSEWORK TOWARDS ASSOCIATE IN SCIENCE (A.S.) IN MEDICAL OFFICE SPECIALIST

— Valencia College

Kissimmee, FL, Dec 2021

Relevant Coursework

Julie Ward

Customer Service Representative

Phone 407-***-****

Email ********@***.***

Address 1160 Perpignan Court, Kissimmee, FL

34759

• Arranged and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.

• Booked transportation and hotel reservations, used computer and telephone.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Navigated multiple computer systems and applications and utilized search tools to find information.

• Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.

• Provided efficient and courteous service to customers at all times.

• Electronic Health Records • Billing and Coding

• Professionalism and strong work ethic. • Transferable skills

• Communication skills

• Certified Medical Administrative Assistant • Certified Electronic Health Record Specialist

• Certified Billing and Coding Specialist

CAREER OBJECTIVE

EXPERIENCE

EDUCATION

ADDITIONAL SKILLS

CERTIFICATIONS

References available upon request

REFERENCES

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