Customer Care Service

JENNIFER ANDERSON

*** ********** **** *****, ** *7167 · 812-***-****

*******************@*****.***

EXPERIENCE

**** – CURRENT

PHARMACEUTICAL RIDE ALONG, Pegasus transportation

Complete pharma paperwork of deliveries – providing reefer temperatures and monitor other data. I completed CDL training for the truck to be able to be a ride along for pharmaceutical trucking. Knowledge of customer service requirements for other pharmaceutical companies.

2020 – 2021

BILLING PROCCESOR, pegasus trucking

Worked in billing between routes on the pharma truck. Scanned, processed, and other office duties. Communicated with other companies to complete billing processes.

2005 – 2019

PREPARER AND CUSTOMER CARE SPECIALIST, H and r block

Prepared taxes using customer interaction. Then, moved into customer care making appointments, gathering paperwork needed, and any additional needs of customers.

EDUCATION

MAY 1989

HIGH SCHOOL DIPLOMA, Salem high school

MAY 1989

SULLIVAN UNIVERSITY

After graduation started for a degree of business accounting.

JANURARY 1990

MARSHALL UNIVERSITY

Transferred to Marshall for business accounting.

SKILLS

Computer Skills

Phone Skills

Punctuality

Attention to detail

Communication

ACTIVITIES

Church activities including mission work, Sunday schools, and bible studies. I love to travel, doesn’t happen as much as I like but love to travel when I have the ability. In most of my spare time and that I enjoy the most I spend time with my granddaughter making memories.

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