Data Entry Medical Assistant
Resume:
SHAYLA
HARTLEY
***********@*******.***
Jacksonville, FL 32219
SKILLS
Security Practices
End Cap Placement
Excellent Written and Verbal Communication
Store Policies and Procedures
Engaging with Diverse Customers
Merchandise Receiving and Handling
Building Customer Loyalty
Ability to Lift 40 Pounds
Flexible Hours
Exceeding Customer Expectations
Available Nights, Weekends and Holidays
Adaptable and Flexible
Strong Communication and Interpersonal Skills
EDUCATION
Concorde Career College
Jacksonville, FL • 05/2021
Associate Degree in Nursing: Medical Assisting
Awarded
Mandarin High
Jacksonville Fl • 06/2016
High School Diploma
Extracurricular Activities: Dance hall &chorus
3.0 GPA
Honor Roll_ sophomore& junior yr
PROFESSIONAL SUMMARY
Versatile team member offering over 7 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
WORK HISTORY
Walmart - Sales Clerk
Jacksonville, FL
Assisted customers by finding items quickly to boost store satisfaction rates.
Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Kept front check out area clean and organized for efficient service.
Delivered superior customer service to retain existing customers and attract future customers.
Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
No Breaks Automotive
Jacksonville Fl • 01/2020 - Current
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving [90]% of issues.
Built client list and strengthened customer relationships through consistent communication via phone and internet.
Prepared invoices, reports, financial statements and other documents using [Software] and [Software].
Exceptional computer skills
Selected correct products based on customer needs, product specifications and applicable regulations.
Recorded accurate and efficient records in customer database.
Rowes IGA - Cashier Team Lead
Jacksonville, FL • 02/2022 - 06/2022
Trained team members on cash register operation and cash handling.
Quickly and accurately counted drawers at start and end of each shift.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.
Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
ACE Medical - Medical Assistant Extern
Jacksonville, FL • 03/2020 - 12/2020
Obtained client medical history, medication information, symptoms and allergies.
Collected histories, vitals and current complaints via patient interviews.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Welcomed patients and inquired about wellbeing since last treatment.
Obtained accurate medical histories from patients, highlighting critical information.
Submitted prescriptions to pharmacy via phone, fax or web.
Burlington - Sales Manager
Jacksonville, FL • 02/2019 - 11/2020
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Supervised sales team of [Number] people, stepping in to support employees and deliver smooth sales processes for clients.
Held weekly meetings with [Job title]s to identify techniques to overcome sales obstacles.
Sante Home Healthcare - Administrative Assistant
Jacksonville, FL • 02/2018 - 07/2018
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Handled client correspondence and tracked records to foster office efficiency.
.
Contact this candidate