Salako Oludayo

**, ******** ******, *****, *****

Phone: 081******** E-mail: adsm3n@r.postjobfree.com CARRER OBJECTIVE

Ambitious and self-motivated individual looking to secure a challenging position in a reputable organization where my learning’s, knowledge, and skills can be expanded for the achievement of the organization goals as well as personal goals. Also, result oriented with good track record of working collaboratively with team members. PROFILE AND SKILLS

Proficiency in the use of ERP

Proficiency in the use of CRM and IVR

Clear communication skills

Adaptability

Ability to use positive language

Proficiency in the use of MS Office suite

Attentiveness

Problem solving

Product knowledge

WORK EXPERIENCE

SALES CORDINATOR/ADMIN: DEEKAY GROUP OF COMPANIES NIG LIMITED NEXUS NIG LTD and HAANO INDUSTRY (FMCG)

(Aug 2021 till date)

Responsibilities

Delegating tasks to appropriate team members and making sure they meet up with individual target

Using of ERP software in ensuring the adequacy of sales-related and making sure that goods are billed and delivered to individual outlet appropriately.

Responding to complaints from customers and give after-sales support when requested

Communicating with clients about project, event, campaign expectations and goals.

Collaborating with clients, finance teams and other team members on budgeting and allocating funds.

Sending of day to day report by using of Microsoft excel and coordinating all regional sales.

BUSINESS DEVELOPMENT EXECUTIVE: TOUCHPOINTS NIGERIA LIMITED

(Oct 2020-May2021)

Responsibilities

Attracting new client by innovating and overseeing the sales process for the business.

Preparing and delivering pitches and presentation to potential new client.

Communicating with client to understand their needs and offer solution to their problems.

Working with team members to identify and manage company risk that might prevent growth.

Combining efforts and fostering a collaborative environment within the business.

Supervising all project till completion.

Updating of all inventory including invoicing for all purchase order and also setting a reminder to client by using Enterprise Resource Planning application software (ERP)

CUSTOMER SERVICE EXECUTIVE :VANIR CAPITAL LIMTED (Jan 2020 – Oct 2020) Responsibilities

Promoted financial products and services to new and existing clients that made over 7Million NGN within a given financial period.

Managed and resolved customer issues by leveraging the CRM and service management systems.

Assisted customers to make investment choices according to their needs

Provided top notch customer service through proactive relationship between the company and clients.

Assisted the customer service manager with overseeing all aspects of day-to-day operation

Received all customer enquiries/ requests and properly resolved on them within SLA

Received customer enquiries concerning various company solutions

Qualify clients for different packages by matching client information with company rerequirement.

RF Engineer: Huawei Technology Nigeria Company Limited

(October 2018 – Dec 2019)

Responsibilities

Supported site engineers by providing network quality reports

Generated Antenna quality check report upon supervision on site

Communicated with customer to provide new parameters for site acquisition

Assisted with 2G, 3G and 4G KPI analysis

Preparation of single site verification test report for 4G LTE.

Undertook Data analysis using Huawei U2000 tool.

Communicated with customers using the company’s IVR to track response quality.

Procurement personnel: Megawatts Nigeria Limited. (March 2017-Oct 2018) Responsibilities

Maintained and updated list of current and incoming inventory

Ensured the approval of inventories

Recorded all material issued for future reference

Documented all contracts and approved inventory purchase.

Communicated with suppliers to ensure approved inventory is delivered. EDUCATION:

(a) University Of Lagos (DLI).

BSC Industrial Relations and Personnel Management (2019)

(b) Yaba College of Technology, Yaba, Lagos State. (2018) Ordinary National Diploma in Office Technology Management (Upper credit)

(c) Awotan Araromi community high school, Ibadan. (2008 – 2013) Senior Secondary School Leaving Certificate.

PROFESSIONAL CERTIFICATION COMPLETED

Group Communication, Teamwork and Leadership; ALISON (2021)

ISO 45001:2018-Principles of Occupational Health and Safety Management Systems; ALISON (2021)

Modern Project Management-Quality-Risk-Procurement and Project Closeout. ALISON. (2021)

EXTRA-CURRICULAR ACTIVITIES:

- Music and Art (Love Drumming)

- Cooking

- Reading

REFEREES:

Mr. Oye Samson; 090********

Pipe fitter Engineer; Dredging International Limited Mrs. Mayowa Moronkeji; 090********

Chattered accountant; D’Elite Nigeria Limited.

AVAILABILITY FOR DUTIES:

Immediately appointed

PERSONAL POFILE:

Date of Birth: 3rd March 1993

Nationality: Nigerian

Gender: Male

State Of Origin: Osun State

LGA: Boripe

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