Sales Associate Customer Service
Resume:
Melissa Klein
Sioux Falls, SD *****
**********@****.***
I am seeking a full time management position where i can utilize my excellent leadership skills to become a great asset to any team.
Authorized to work in the US for any employer
Work Experience
General Manager
Kelly Inns - holiday inn express - Sioux Falls, SD June 2022 to Present
• Managed an operating budget for 30 employees
• Assisted with payroll
• Developed strong relations with customers and vendors on behalf of the organization
• Determined staffing and scheduling requirements
• Trained and mentored all staff
General Manager (GM)
Ledgestone Hospitality - Jackson, MN
April 2019 to June 2022
• Managed a team of 15 employees
• Monitored and maintained budgets
• Maintained staffing levels
• Managed and trained new hires
• Prepared payroll
Housekeeping Supervisor
TPI Hospitality - Fairmont, MN
July 2018 to March 2019
Supervise the housekeeping department. Assist guests with needs. Conduct inventories and place orders. Customer Service
Allied Global - Fairmont, MN
December 2017 to July 2018
Telephone sales of cable, internet and phone services. Also mobile phone sales. Making and receiving outgoing and incoming calls. Training new staff and mentoring new representatives. Executive Housekeeper
TPI Hospitality - Fairmont, MN
March 2016 to July 2017
• Human Resource Management for the Housekeeping Department
• Executed extreme professionalism when interviewing, hiring & training in staff
• Maintained a budget for labor and supplies, along with housekeeping inventory
• Conducted performance evaluations, scheduling and inspections of entire hotel Retail Sales Associate
Riverbend Business Products - Fairmont, MN
September 2013 to February 2014
• Ensured excellent customer service professionalism on a daily basis
• Inventoried stock, requisitioned new stock and placed special orders
• Attention to detail when counting money, balancing cash drawers and deposits
• Productive in ticketing, arranging and displaying merchandise to promote sales Education
High school or equivalent
Skills
• HIGHLY ORGANIZED (Less than 1 year)
• VERY ORGANIZED (Less than 1 year)
• Human Resources Management
• Housekeeping Management
• Interviewing
• Human Resources
• Forecasting
• Payroll
• Recruiting
• Budgeting
• Office Management
• Management
• Leadership
• Profit & Loss
• Performance Management
• Financial Report Writing
• Store management
Certifications and Licenses
driver's license
Additional Information
Skill Highlights:
• Professional
• Attention to detail
• Prompt and highly organized
Contact this candidate