Oil Co Customer Service

Deana Perkins

*** ***** **., ******** ** *****

Cell: 859-***-**** – deana_40@hotmail.c

Summary

Store Manager equipped with extensive experience in retail management and sales. Employs leadership skills and multitasking strengths. Hardworking retail Management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising, and recruiting.

Highlights

Accurate cash handling

Store opening and closing procedures

Store Operations

Team-oriented

Recruiting and interviewing

Reliable

Exceptional Leader

Honest

Dependable

Willing to learn

Complex problem Solving

Critical Thinking

Accomplishments

Promoted to store manager after three years with Red Hed Oil Co. and have been with company since February 14th 1991. Have striven to be good and hardworking employee.

Experience

CSR promoted to Store Manager

February 1991 to Current

Red Hed Oil Co. - Richmond KY

Stocked and restocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions, demotions, and terminations. Completed Weekly schedules according to payroll policies. Maintained daily record of all transactions. Trained staff to deliver outstanding customer service. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquires and resolved complaints. Designed and implement customer satisfaction metrics.

Boonesborough Elementry School (Madison County School System)

8/2019 to current

Custodian

Cleaning school, waxing floors and etc.

Education

GED from Eastern Kentucky

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