Rodolfo S. Almaguer
***** ******* ** ¢ El Paso, TX 79928¢ 915-***-****
**********@*****.***
EXPERIENCE
El Paso Multi-use Facility, Horizon City, Texas April 2005-May 2007
Correctional Sergeant / Supervisor
Provide daily clerical support, case management and legal report writing
e Supervising facility residents and staff members, Assisting in counseling and training
e Coordinated medical appointments, court appointments and scheduling adequate
transportation, transferring of residents to other state facilities
e Conducting special training duties, employing new methods and personnel restructuring
Apodaca Bail Bonds, El Paso, TX April 2001- May 2002
Sales Agent
Inbound- Outbound, one- on-one sales, via telephone communications
Customer service, interviewing and evaluating prospect customers for loan and credit
approvals
Negotiations and closing arrangements for payment and collection accounts
e Representing the company in a fast pace professional environment, interacting with Law
Enforcement Agencies, Attorneys and Judges
El Paso Multi-Use Facility, El Paso, TX January 1999- April 2001
Correctional Corporal / Supervisor
e Interacting with culturally diverse population verbally, in writing and via telephone
communication
e Professionally mediated with behavioral challenged, mental health, drug dependency and
medically impaired clients in accordance to legal standards
e Supervised, Trained and Motivated staff members (7-12 Officers, Case Managers,
Counselors) in the best interest of the company
e Assisted in major areas of concern implement new ideas, policies and procedures for
facility operations
EDUCATION
El Paso Community College at Mission Del Paso Campus El Paso, TX
Mathematical Science/Education January 2005-December 2008
Texas State Peace Officers Training Academy June 1997- September 1998