Remote Office Manager

SHERI S. GRAY

*** ********** ********* **** * FREDERICKSBURG, TEXAS 78624 * PHONE 830-***-****

OBJECTIVE

Position in which my skills and experience would compliment efficient business practices SUMMARY OF QUALIFICATIONS

• Fifteen years Office Administration; along with Business Ownership Experience

• Goal oriented towards betterment of business operations by increasing efficiency, decreasing errors, and emphasizing employee involvement and understanding.

• Regard complete customer satisfaction and product/service guarantees as vital role in the success of an organization.

• Effective and polite written and oral communicator

• Excellent Proofreader

• Typing 55 WPM, 10-key and computer skills

• Multiple accounting programs, including QuickBooks, Peachtree; Graphics programs, including Vinyl Express, PrintMaster; Microsoft Word and Excel

• Enjoy developing rapport with fellow co-workers, customers, vendors and suppliers.

• Honest and Trustworthy; Record Keeping, Confidentiality and Property Caretaking EDUCATION

1988 – 1989 Hallmark Institute of Technology, San Antonio, Texas Associates Degree in Accounting

Graduated with honors

PROFESSIONAL EXPERIENCES

February 2020 – January 2021 Hill Country Broadcasting, LLC Fredericksburg, Texas

Administrative Assistant and Sales Consultant

Pitch monthly radio advertising packages to local business leads, participate in weekly sales meetings and propose new marketing strategies within the local business and the tourism sectors, exposure to our local community's emergency protocols at the onset of the covid19 pandemic, assist in gathering valuable news information for the radio station's hourly broadcasts to the public, assist in providing free advertising promotions for local restaurants regarding their specials and contactless delivery locations and services, assist manager with monthly billing, make deposits daily, answer phone lines, clean and disinfect radio station and offices.

Year - 2018: Brewbonnet, LLC, Fredericksburg, Texas Assistant Controller

Performed full-charge Bookkeeping for Deli Retail Store, part of an Agricultural and Tourism Corporation; Account Reconciliations, Payroll- including Taxes and Reporting, Accounts Payable and Receivable, Sales Tax Reports and Payments, Month End, COGS, Journal Entries, Financial Statements, Weekly Financial Budgeting

2008 – 2010: Sunset Inn Fredericksburg, Texas

Front Desk, Assistant Manager

Front Desk duties, answer incoming phone calls, take/record reservations, prepare room for customer arrivals, check in guests, cash and credit card processing, handle customer requests and complaints professionally.

2008 – 2009: Fredericksburg Remodeling Co., Inc., Fredericksburg,TX Administrative Assistant

Type business correspondence and job proposals, dictation, answer phone, paperwork filing, accounts payable, petty cash and office errands, compile month-end income statement, write checks for payroll taxes, property/animal caretaker.

2008 – 2009: Jim Chapman, Jr., Attorney Fredericksburg, Texas Administrative Assistant

Type business correspondence and motions to the court, File paperwork and organize office, research for court cases and attorney's personal matters, file documents with courthouses, run errands, perform work on an as need basis.

2005: Geistweidt & Co., Fredericksburg, Texas

Administrative Clerk

Code and file clients' incoming tax data, copy and bind completed tax returns, distribute tax returns to clients, report to boss billing hours/rates, create invoices, post payments, make deposits, create calendar board for tax due dates.

2002 – 2004: Trois Estate Fredericksburg, Texas

Personal Assistant/Caretaker

Assist husband and wife of estate, responsible for housekeeping of 20,000 sf. home, transport couples children to and from school in business vehicle, complete household/business errands, deposit income, assist hostess during entertaining meals for elite friends and business associates, responsible for property and issuing payroll during owners' absences, responsible for couples' children during their mini vacation. 2000 – 2007: Gray's Stonework & Engraving Fredericksburg, Texas Business Manager/Partner

Promote spouse's talents as a stone mason, start small business, create bid proposals and contracts for jobs, negotiate down payments and contract amendments, order the delivery of job materials, hire seasonal helpers, photograph jobs and compile professional portfolio, target neighborhoods fornew customer mailings, highly regard customer satisfaction,design graphics for engraved stones, set up engraved stones in booth at markets, set up credit card processing. 1991 – 1993: Medical Help, Inc. Fredericksburg, Texas Office and Payroll Manager

Audit and issue payroll for up to 500 nurses, weekly; bill clients, issue adjustments to payroll; reduced errors in payroll and billing by 80%; track paid and billed holidays, and client contract end dates; evaluate profit/loss margins; provide support to out-of-state branches via telephone and email; review A/R and follow up with collections document payroll procedures; travel to California branches; edit written communications for structure and grammar combat unemployment claims with appeal letters and detailed employee records; received training in Quality Management.

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