Payment Poster Medical Billing
Resume:
Jacqulyn Lacy
Payment Poster - Florida Orthopaedic Institute
Saint Petersburg, FL 33702
************@*****.***
Experienced self-starter capable of performing multiple tasks in a fast-paced office. Seeking a billing and collection
position in a nurturing work environment.
Authorized to work in the US for any employer
Work Experience
Payment Poster
Florida Orthopaedic Institute
August 2018 to Present
Responsible for accurately posting patient and Insurance payments Patient Account Representative
Pinellas Medical Group
March 2017 to August 2018
Reviewed physician schedules, reported delinquent accounts in an effort to reduce patient balances and increase
front end collections.
BILLING SPECIALIST
June 2015 to February 2017
Responsible for posting electronic and manual payments. Identifying low payments, reversal/takebacks and zero
pays. Charge entry for medical records, telephone conferences, disability forms, etc. Responsible for 2nd pass claim
audit prior to electronic transfer and printing and mailing of Auto and Worker's Compensation CMS 1500 claim
forms. Daily balance and close.
Billing A/R Specialist
Moreno Joseph Spine & Scoliosis
June 2011 to May 2015
Responsible for collection of aged Medicare/Medicaid, Commercial, Worker's Compensation, Auto and LOP
accounts. Followed up with insurance companies to confirm receipt and determine status of submitted claims.
Corrected and rebilled claims denied due to coding issues. Researched Aging reports to determine required
collection action or documentation for appeal process. Monthly ledgers to Attorneys for balance confirmation.
Patient Financial Counselor
Orthopedic Associates of West Florida
July 2007 to October 2011
Responsible for notifying patients prior to a procedure or surgery of their financial responsibility. Calculated and collected co-payments, deductible or coinsurance and/or secured satisfactory payment arrangements. Revised bad-
debt reporting method to better measure, manage, and maximize patient collections. Patient Account Specialist
Florida Spine Institute
February 2004 to June 2007
Verified patient's insurance to determine coverage and benefits. Notified responsible party of out of pocket
responsibility prior to appointment. Ensured billing information loaded correctly in system for accurate claim file.
Status submitted claims to ensure received by payor and processing for payment. Education
Associate in FL Health Information Management
Saint Petersburg Junior College Clearwater
1994 to 1997
Boca Ciega High School - Gulfport, FL
1979 to 1983
Skills
• Billing
• claims
• Typing
• Collections
• Medical Billing
• ICD-10
• CPT Coding
• Medical Collection
• Medical Records
• EDI
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Athenahealth
• Medical Office Experience
• Workers' Compensation
• Medical Coding
• EMR Systems
Additional Information
SKILLS
Knowledgeable of CMS 1500 and UB04 billing and ICD 10 coding guidelines. Possess superior customer service and
strong analytical and research skills. Medical Manager, Tiger, GE Centricity, E-clinical, Allmed, Vision, EDI,
Centricity, and Athena
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