Security Officer Room Operator

Stephanie Tawan Bailey

**** ****** ****** ***. *

Winston Salem, NC 27105

Home: 336-***-**** Mobile: 336-***-****

Email: ******************@*****.***

Professional Profile and Core Competencies

An understanding of how to properly write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. The attentiveness to properly monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

The diligence to judiciously call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons. An understanding of how to properly circulate among visitors, patrons, or employees to preserve order and protect property. An understanding of how to properly answer alarms and investigate disturbances. Weekly / Monthly Scheduling.

Tools and Technology Skills

Certificate in Office Administration and Management/Security Trainer CPR/BLS/AED, Transaction security and virus protection Microsoft Word, Emergency Control Room Operator Training

Work History

G4s Security/ Emergency Control Room Operator 09/2019-Present

Monitor facility emergency alarms, emergency fire phones, elevators, and cameras. Monitor maintenance alarms and dispatch maintenance personnel as needed

Train new control operator on the procedures and policies of the position. Constant communication with supervisors and emergency personnel.

Act as a liaison between supervision, management, and operators. Create training material and guides with the use of software such as PowerPoint and Word

Customer service with clients, customers, and various contractor

Entering data into reports and databases, Creating material to maintain an organize work environment

Corporate Security Honda Jet / RMI International Security 03/2019-12/2019

Assist in understanding to properly write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons.

The attentiveness to properly monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Site Supervisor/ Medical Trainer/ Certified Patrol Officer Trainer BCBSNC / Sunstate Security/ Allied Security/ Admiral Security 03/2017-05/2019

Oversees guards who protect private property against theft and vandalism. Security officers also ensure the safety of people on their employer's premises. When short staffed I would do patrol duty, my primarily job functions were administrative.

Education

Wilkes Central High: Wilkesboro, NC 1996

Wilkes Community College, Certificate Phlebotomy / Lab Procedures

Wilkes Community College, Associates in Applied Science Degree: 3 year Advanced Practice Medical Office Assisting, 1999

PPSB Security Officer, RMI International 2019

CPR/ BLS/ AED, CPR NOW (Baptist Hospital) 2018 – 2020

References available upon request

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