Guest Service Trainee

SHRINAND K. PACHGHARE

(**Yrs, Male, Kalyan)

BLDG. NO.1, BLOCK NO.11,

APNA GHAR CO.OP.

NR. DURGA MATA MANDIR ROAD,

KATEMANIVALI, KALYAN (E) 421306.

MOB: 809-***-****

EMAIL:************@**********.***

HIGHLIGHTS :-

Experience over 8 years in the industry ability to reach targets set by management

Innovative problem solver

Enthusiastic committed & friendly

Educational Qualification :-

Successfully completed Post Graduate Diploma in Hospitality Management (2004 to 2005) From Suman Metropolitian Institutes Pune .

Bachelors degree of Commerce Certificate from Mumbai University (March 2004)

Employment Histor

Sr Captain in Amravati Gouri Inn hotel May 12 2012 TO Until now

Involved in making of training plans& training manuals.

Started to recognize the work area for better guest service & efficiency

Prepare weekly schedule for outlet.

Maintain outlet quest profile database

1)Restaurant Steward in Royal Carribean Cruise Lines Aug 2007 to June 2011

2)Worked with ITC Grand Central Parel as Asst. Steward (valet) from Feb 2007 to July 2007

3)Worked with Rodas Hotel, Mumbai as Trainee Asst. Steward from April 2006 to Feb 2007, (Worked at Parabole Coffee Shop)

Apprentice:

Worked with grand Hotel Mumbai (Business Hotel) as Trainee Apprentice

Languages :

English

Marathi

Hindi

Computer Skill :

Ms Office

Micros Touche Hospitality Management System

Web Prolific Material Control System

Training:

Basic Food Hygiene Training

Basic First Aid and C.P.R.

Personal Details :

Date of Birth : 7th March 1981

Marital Status : Married

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