Entry Clerk Customer Service

TAMMY MEDINA

**** ****** ********

Tarpon Springs, FL 34688

Cell: 727-***-****

*************@*****.***

PROFESSIONAL ADMINISTRATOR

I am a results-goal oriented professional who combines experience, skill, communication, organization and management of people to complete a task effectively. With a solid background in customer service, administration, management, data entry, records keeping, logistics, scheduling, reporting as well as business ownership, I can get the job done. I have ran a family household of 6 and 2 businesses simultaneously for 15 years. I also have experience in the utility industry. I am very comfortable with multitasking and can adjust and accommodate to quickly changing needs and demands.

PROFESSIONAL EXPERIENCE

NATIONAL EXEMPTION SERVICE, Safety Harbor Florida 2021 Executive Administrative Sales Assistant

Working alongside for CEO of utility company. Assisting him in making sales calls and appointments. Responsible for maintaining his calendar, email and phone calls. Doing all data entry relating to the sales calls and maintaining customer records. Preparing quotes and proposals for services. Basically being an extension of the CEO on a daily basis.

SUNERGY SOLAR, Trinity Florida 2021

Inspections and Interconnections Administrator

Responsible for scheduling all inspections for residential solar system installations for the largest installer in Florida. Besides scheduling, I would be responsible for gathering all inspection reports and documentation necessary for the interconnection process. I would process interconnection applications to electric utility companies and facilitate getting systems connected to the power grid. There is a lot of communication, organization, time management reporting and networking involved with this position. Ultimately, I was a liason between my employer, the local municipalities and electric power companies. It is a fast pace, every growing and changing industry with rapidly changing regulations.

EVATECH, INC., Port Richey, Florida 2005 – 2020

Office manager (minority owner)

Responsible for running the day to day office operations of a family owned manufacturing business. I over saw a staff of about 10 people. I handled all administrative duties, accounts payable/receivables, logistics, reporting, scheduling, inventory, and human resources. I am used to a fast pace, multi-faceted position. I am a very organized, hard working, reliable individual who works well with others and takes pride in my work. I have very good communication and interpersonal skills, conflict resolution skills and problem solving skills. I have experience dealing with customers, vendors, suppliers, employees, and business partners. I am good at building relationships and networking.

FAST POWDER COATING, Port Richey, Florida 2016 – 2020 Owner/Operator

Responsible for running the day to day operations. Overseeing 4 employees. Dealing with customers. Giving quotes, processing orders, reporting, inventory, and providing customer service. SEARS MONUMENT COMPANY, Charleston, West Virginia 2003 – 2005 Order Entry Clerk

Responsible for receiving and processing all purchase orders from customers. Entered the order into a database and maintained inventory records and generated reports. Handled all shipping acknowledgments and receipts of inventory items. Handled phone calls from customers regarding their orders and provided customer service.

AMERICAN ELECTRIC POWER, Hurricane, West Virginia 2001-2003 Customer Service Representative

Trained in all facets of electric power industry. I worked in a fast paced, high volume 24 hour customer service center. I am experienced in making customer contact and handling inquires in high stress situations. I dealt with complaints, outages, billing, services, repairs and general customer service. I am experienced in problem solving and

MISCELLANEOUS WORK EXPERIENCE, Huntington, West Virginia 1993 – 2003 Retail and Customer Service

Walmart

Hills Department Store

JC Penney

Ladd’s Convenient Mart

Contempo Trophy and Silk Screening

EDUCATION

Business Management and Administration 1993 – 1998 Marshall University, Huntington, West Virginia

LIFE EXPERIENCE

I have ran a family household of 6 and 2 businesses simultaneously for 15 years. Those businesses have been built from the ground up through hard work. Every job I have had since high school has involved some form of customer service, business administration and interpersonal skills. I am a very organized, driven professional who can make decisions effectively in stressful situations. Problem solving and organization are things I do very well. I take pride in my work. REFERENCES UPON REQUEST

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