Call Center Tracer

KOMAL PREET

******************@*****.***

647-***-****

Scarborough, Ontario

Objective

To work in an organization, based on excellence, passion for work and loyalty towards organization that will strengthen my personal character, which will enable me become more competitive my chosen field of endeavor.

Education

•High School ( Amritsar, Punjab)

•Computer System Technician, (Georgian College, Canada)

Technical Skills

• Programming Languages: PHP, HTML, CSS and JavaScript.

• Databases: MySQL

• Operating Systems: Windows 2012/7/8/10/98/XP, Linux, Mac

• Development Tools: Microsoft SQL Server, VMware, Packet Tracer, Tableau Tools MS Office( Excel, PowerPoint, Word)

• Skills Expertise: Networking, Operating Systems, Software Testing and Quality Assurance, Data Structures.

• Understanding and applying mathematical concepts and reasoning.

INTERPERSONAL SKILLS

• Ability to adapt quickly to changing environments.

• Experienced in working with diverse groups of people.

• Solution oriented individual with excellent time management and organization.

• Energetic, problem solver with strong decision making skills.

• Responsible and reliable with excellent multi-tasking and leadership skills.

Work EXPERIENCE

Call Center (Amritsar, India) Sept 05, 2021 to July 15, 2022 Responsibilities : • Memorized entire line of company & services, including prices and applicable discount • Identify customer needs and suggest them with their proper solution. • Works with development personnel to determine problem solutions.

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