Customer Service Nurse Aide

Tamaniki Lewis

**** ****** **** **** ** Atlanta Georgia 30331

– Back-up Number 347-***-****

Objective

To obtain a position that will allow me to utilize my skills and experience to the fullest extent with room for growth

Summary of Qualifications

● Over seven years of excellent Customer Service experience

● Knowledge of Microsoft Windows, Word, Excel, and Outlook.

● Excellent Communication/Interpersonal Skills.

● Dependable, Flexible and able to work Overtime when needed

● Ability to work independently or as a team player in a fast paced environment. Employment

Air-Craft Service International Group

05/2014 - Present Ground Handling – JFK Terminal 1 Queens, NY

● Provided Customer Service to clients who may need directions, luggage assistance.

● Assist and interact with Passengers and Travelers to resolve their queries and look into their special needs and requirements.

● Assist customers with the basic navigation information

(i.e. travel information, tourist services, ATM machines etc.)

● Assist customers with baggage handling (i.e. may need to mark luggage with sticker, tags or other identification).

● Loading and unloading baggage from airplane flights.

● Performed duties such as mail and cargo inventory.

● Responsible for Aircraft Marshalling, Pushback and Towing.

● Participates in Professional Activities and Organizations.

● Follow International Code of Security Services and ensure that the ground activities are completely under control. Partner and Care

12/2007 - 2/2012 Nurse Aide Queens, NY

● Monitors patient’s temperature/pulse/blood.

● Assist patient with ambulation, including the application or use of devices (i.e. braces, walkers, crutches etc.).

● Assist patients with activities of Daily routines (i.e. eating, bathing, and dressing, toileting and transfer activities.

● Assist Patient with self-administered daily medication.

● Observe and report to CHHA Nurse any changes in the patient’s Physical or Mental Status or circumstance which effects of patient.

● Provide nutritional support services by preparing meals and assisting in feeding in accordance with special diets prescribed by the Physician.

● Perform certain housekeeping task in order to maintain a safe and sanitary environment for the patient.

● Maintains clinical competence by attending Continuing Education Programs.

● Perform other related duties.

Air-Service Corp.

03/2011 - 11/2011 Porter/ Customer Service Queens, NY

● Cleans airplanes, and bag soiled linen.

● Empties waste baskets, trash and garbage cans. Transport trash and garbage from departing airplanes.

● Assist in loading and unloading and filling stock/supplies requisitions.

● Reports defective or damaged materials, and supplies to Supervisor

● Maintains cleanliness and upkeep of exchange carts and work environment.

● Follow the International Code of Security Services and ensure that the ground activities are under control.

● Interact with passengers and travelers to resolve their queries and look into their special needs and requirements.

● Assist with full airplane cargo search and screening.

● Perform other related duties.

Education

01/2014 –

04/2014

American Medical Careers Institute/

Basic Life Support Training

Nurse Aide Certificate

BLS Certificate

02/2006-04/2007 American Medical Careers Training

Institute Nurse Aide Certificate

06/2000 Ida B. Wells High School High School Diploma Reference Upon Request

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