LE HOANG NGOC TRAM

ABOUT ME

EDUCATION

WORK EXPERIENCES

Receiving requests related to the company's products as well as monitoring multiple media channels Evaluating team’s volume, tracking busiest hours, and following trending topics. Planning, creating, and sharing of valuable content to attract and convert prospects into customers. Take on a variety of forms involving different transactional relationships between businesses and consumers, as well as different objects being exchanged as part of these transactions. An employee who is responsible, organized, and

fearless about hard things. Specialist expertise in business E-commerce and Customer analysis.

On my way to learn technical terms and

computer programming.

E-commerce Customers Service

JPS Fashions (Vietnam) CO., Ltd.

Nov 2021 - Present

Ho Chi Minh City University of Foreign Languages and Information Technology 2018 - 2022 Bachelor of Business English 7.01/10.0 CERTIFICATION EXPERTISE

Digital Marketing

Time Management

Adaptability

C++

2022 International English Language Testing System Overall: 6.5

2022 MOS

+84-987****** adslq6@r.postjobfree.com linkedin

Product Manager Internship

Ho Chi Minh City, Vietnam

Maintains database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Verify data by comparing it to source documents

Responsible for transferring paper formats into computer files or database systems. Data Entry Clerk

SaiGon BPO Ltd

Feb 2021 - Present

Welcoming customers and delivering essential club information Handling member training sessions, solving problems encounter during training with personal coaches.

Accurately updating new customer's information and administrative records. Promoting new products and services to potential, new and existing customers. In charge of the fitness department with a high sense of responsibility to ensure the quality of training as well as managing and checking members' contracts. Receptionist (Part-time)

California Fitness and Yoga Co., Ltd. (CFYC)

Oct 2018 - Feb 2020

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