Medical Assistant

Alecia Styles

**** ****** ***, *********, ** ****1

865-***-**** adslme@r.postjobfree.com

OBJECTIVE: To obtain a remote or office support in a medical assistant position or other titles in the healthcare industry or where my experience will assist in maintaining workflow efficiency in a medical, remote, or office setting. SUMMARY OF MEDICAL ASSISTANT & OFFICE SUPPORT QUALIFICATIONS Motivated, hard-working medical industry professional with extensive experience in: (1) providing patient care and clerical support; (2) working as an integral team member with office staff; and (3) completing simultaneous assignments accurately and within scheduled deadlines. Offer a dedicated work ethic, interpersonal skills for working well with patients, staff and physicians from diverse backgrounds, and ability to adapt to new procedures, roles, and medical environments. Strengths:

• Front office management

• New Patient Processing

• Laboratory Assistance

• ABI test procedures

• EKG Procedures

• Patient Education

• Reliable & Dependable

• Data entry/EMR/EHR trained

• Willingness to Learn

• Excellent Patient Care

• Chart abstraction process to Electronic Health Records Supervisor Reference Letter Quote "I have had the pleasure of working with Alecia in a clinical setting for the past 7 years. She is a conscientious person, who strives to always do her best. She is respectful and kind to patients in the office and lends a "helping hand" to fellow staff when the need arises. She would be an asset to any workplace."

PROFESSIONAL EXPERIENCE

Xcel Engineering (HSD Building 2500 Subcontractor) Jan 2022 - present Clinical Certified Medical Assistant

• Properly collect and identify results of COVID 19 samples

• Obtain COVID-19 samples (nasal, throat, and saliva testing)

• Data entry of testing samples and results

• Conducting lab draws for antibody testing

Generations OBGYN Associates, Knoxville, TN June 2019 – Jan 2020 Clinical Certified Medical Assistant Floater

• Adapt to 8 provider preferences in a busy office numbering from 200 to 260 patients daily.

• Assisted all clinicians and co-workers with triaging, in-office procedures including colpo’s, ECC’s, NST’s routine pelvic exams.

• Family Planning education and assisted with IUD procedures, including correct documentation in EMR Prime Suite.

• Worked in the onsite lab, taking STAT specimens PRN, stocked exam rooms, followed each provider specific gestation orders such as T-DAP injections, flu shots, ordering labs per provider’s orders. Tennova Physician Management Services, Knoxville, TN June 2018 – Jan 2019 Clinical Certified Medical Assistant PRN Floater

• Travel to various locations including PRMC(The old St. Mary’s now closed), Turkey Creek Medical Center, North Knoxville Medical Center, and other practices near East Town Mall.

• Work in several specialty practices including Neurology, GI, OBGYN, Family Practices, Cardiology, and filled in as needed for referral nurses, phone and triage nurses.

• Triage, answering patient calls, and fill RX’s as permitted by the provider utilizing EHR system ATHENA

• Maintain professional demeanor with the providers, patients, and existing office co-workers. ALEXANDER MEDICAL ASSOCIATES, Oak Ridge, TN Oct 2017 – Jan 2018 Certified Medical Assistant

• Maintain all aspects of CMA duties including but not limited to, patient flow, vital signs, medication review/renewals, and patient diagnostic testing.

• Assist provider within office sterile surgical hormone pellet implantations.

• Draw up and administer IM injectable doses, including Testosterone, Megaburn, and Kenalog. Draw up “trigger point” shots as per provider instruction.

• Provide patient education for IM home injections. Administer flu, strep, and other in office diagnostic testing Maintain room supplies and set up sterile preparation for procedures. Non-Profit agency-H.B.E. INC., Knoxville, TN Aug 2016 – Oct 2017 Fiduciary Payee Representative, (PRN/PT) Time of employment is estimated (caregiving for sick family).

• Assist with new client intakes, including gathering financial and personal information by strict confidentiality.

• Provide clients information for assistance in housing, food, transportation, health and mental care, long/short term financial needs, and indigent care.

• Documentation of client and payee accountability following strict policy, creating budgets to follow and verify client monies are spent for clients only.

DERMATOLOGY SPECIALISTS, Knoxville, TN Dec 2014 – 3- 2016 Certified Medical Assistant

• Assist with dermatology procedures, including administering numbing for skin biopsies, milia, cysts and extractions removal, I&D’s, and wound care.

• Followed through with proper EHR (Paradyme) policy to document with photography of biopsies to match dictation for integumentary position and diagnosis accuracy.

• Performed alopecia therapy injections, PDT therapy (AKA “blue light”), wart and molluscum treatment.

• Demonstrate tactful ways to treat pediatric patients, as well as mentally or physically disabled patients.

• Document of melanoma skin cancers per Federal State regulations. CARDIOLOGY ASSOCIATES OF EAST TENNESSEE, Knoxville, TN Dec 2003 – Oct 2014 Certified Medical Assistant

• Provide comprehensive levels of patient care rotating between four locations with this high volume, fast- paced cardiology clinic (15 providers); work directly with the busiest provider in the practice seeing an average of 15 to 25 patients each day.

• Maintain patient flow while performing patient assessments, preparing/maintaining charts, obtaining vitals, and medical histories.

• Assist physicians with preparing for and performing a diverse range of procedures that include EKG's, ABI's and ABI's with stress tests, and assisting in the lab.

• Keep physicians up-to-date on patient conditions and reactions to drugs and treatments.

• Schedule patients for follow-up visits and any other diagnostic procedures or testing ordered.

• Update and enter patient's records in EMR system (Nexgen) and (Centricity) and referrals for in network physicians.

• Interact extensively with patients by performing telephone and in-office triage, returning calls for test results, updating patients on physician orders, and calling in prescriptions.

• Maintain strict compliance with Federal/State regulations, HIPAA/OSHA compliance, and medical office procedures.

Farragut Medical Center, Farragut, TN 2002 - 2003

• Provided front and back-office procedures with responsibility for patient triage, venipuncture, lab specimen preparation, and assisting the physician with all aspects of medical care for this local primary care facility. CVS Pharmacy, Lenoir City, TN 2001 – 2002

Pharmacy Technician- Received certification with in 6 months from studying at home EDUCATION & CERTIFICATIONS

• Certified Clinical Medical Assistant • Certified Phlebotomy Tech • Certified Pharmacy Tech

•Health Unit Secretary Course • High School Diploma - Lenoir City High School, Lenoir City, TN REFERENCES UPON REQUEST, PLEASE SPECIFY TYPE OF REFERENCES

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