Hess Corporation Reconciliation Specialist

ELAINE D. MILLER Parlin, NJ *****

Mobile: 732-***-****

Alt: 732-***-****

PROFESSIONAL EXPERIENCE: ************@*******.***

Macys, Inc. – Woodbridge, NJ July 2022 - Present

Associate – Generalist Colleague

• Ensure accurate merchandise pricing and process markdowns in accordance with productivity timelines.

• Monitor retail pricing, signing, RFID stockroom maintenance, and execute reverse (RTV) logistics. Citizens Bank - Remote, NJ January 2021 – February 2021 SBA Loan Underwriter/ Business Analyst

• Reviewed PPP loan applications and supporting documentation e.g., payroll information, tax forms, P&L statements in RELAY and Salesforce systems to determine eligibility in accordance with SBA guidelines.

• Approved applications for submission to SBA in accordance with bank procedures. MBO Partners - Remote, NJ

Federal Audit Consultant/ Business Analyst January 2020 – September 2020

• Performed FEMA- Public Assistance project audits and validations; rules and regulations (R&Rs).

• Audit/troubleshoot projects prior to QC prior to submission to DCA with recommendation(s) to advance for reimbursement or reject for additional documentation for validation.

• Approved/implemented requests for project reimbursements (RFR) via Grants Management payment portal. Innovative Emergency Management (IEM) – West Long Branch, NJ January 2018 – June 2019 QA/QC Closeout Specialist

• Conducted file QA audits to construction program files to ensure accuracy and compliance with DCS, FEMA and HUD standards and regulations.

• Facilitated project managers policy/training development and system file submission assistance as needed.

• Maintained audit databases, SharePoint, project tracking systems and met scheduled deadlines. DCA ReNew Jersey Stronger – Freehold, NJ June 2016 – December 2017 Grant Reconciliation Specialist

• Reviewed final reconciliation of over disbursed RREM (Reconstruction, Rehabilitation, Elevation and Mitigation) grants to confirm accuracy of all information is consistent and corrections implemented.

• Analyzed reports and case files and made recommendations in compliance with FEMA project guidelines.

• Worked with applicants to rectify project inconsistencies, gather necessary documentation to submit to Department of Community Affairs (DCA) construction team review to assist homeowners with recoupment resolution. Housing Advisor December 2014 - June 2016

• Coordinated communication between Superstorm Sandy Homeowners and the New Jersey Department of Community Affairs (DCA).

• Resolved issues and project concerns relating to grant award calculation, construction issues, and municipality requirements.

• Utilized SharePoint, Excel and CRM systems to track and resolve projects’ progress, issues and concerns. Hess Corporation – Woodbridge, NJ May 2007 – January 2012 Employee Services/Retail Marketing Specialist

Provided high level consumer relations support to 120 convenient stores throughout the east coast.

• Managed high-volume retail customer/employee relations calls; Maintained SharePoint/case log system.

• Processed weekly retail payroll/Maintained weekly retail point of sale and vendor related issues. EDUCATION/AFFILIATIONS:

Bachelor of Arts - College of Staten Island New York Human Resource Management Certificate - New York University FEMA Badged Contractor – Department of Homeland Security (DHS) Human Resource Small Business Consultant

Project Management Professional (PMP)® Certificate Jani-King Franchisee

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