Justin Rachow

Automotive Service Manager / Training Operations Manager

Hamburg, NY 14075

adslir@r.postjobfree.com

+1-716-***-****

• Seeking gainful employment from an established dealership or automotive repair shop as a District, General, or ServiceManager/Assistant Manager

Willing to relocate to: Hamburg, NY - - Buffalo, NY Authorized to work in the US for any employer

Work Experience

Operations Service Manager

Joe's Auto Service - Hamburg, NY

January 2009 to Present

I am very good dealing with people, customers, and technicians. I am highly skilled in customer service, working with and managing a full staff of technician's meeting sales goals and objectives, working under a very busy and challenging environment. I’ve been all over the US For training seminars with the top Automotive business Owners. I was trained on everything from day to day operations to Accounting, P&L statements, And customer service. I have phone scripts for Answering phones, to selling Isolate repairs, and Preventive maintenance inspection scripts. I do the Sales, scheduling, Hiring, Firing, payroll, and Accounting. I Know the importance of Making or keeping the store at maximum profitability and need to hit 65% GP on parts and Labor combined. Will be the best hire you have ever made. The store I am currently at has 8 technicians and 4 general service techs. As you can see from my resume, I have excellent "staying power" as I have been with Joe's Auto Service for over 10 years now. The only reason I am leaving is due to lack of work. Feel free to call me and pick my brain. 716-870- three four one six Education

Graduate in Automotive Technology

Turn around Tour - USA

January 2008 to December 2021

High school diploma

Nash Central High School - Rocky Mount, NC

2004 to 2008

Skills

• budget (10+ years)

• Strategic Planning (10+ years)

• retail sales (10+ years)

• Marketing (10+ years)

• Powerpoint

• Word (10+ years)

• training (10+ years)

• budget

• Strategic Planning

• Budgeting

• Microsoft Powerpoint

• Microsoft Word (10+ years)

• Tow Truck (10+ years)

• Auto Service Management (10+ years)

• Vehicle Maintenance (10+ years)

• Service Technician Experience

• Management (10+ years)

• Flatbed (10+ years)

• Service management (10+ years)

• Leadership (10+ years)

• Communication skills (10+ years)

• Customer service (10+ years)

• Financial acumen

• Time management (10+ years)

• Mechanical knowledge

• Mechanic Experience

• Computer Networking

• Suspension

• Delivery Driver Experience

• Brake Repair

• Transmissions

• Oil Change

• Heavy Equipment Operation

• Microsoft Office

• Hydraulics

• Tractor-Trailer

• Diesel Engine Repair

• Operations Management

• Automotive Diagnostics

• Tire Service

• Profit & Loss

• retail sales

• Alignment

• Auto Estimating

• Facilities Maintenance

• Automotive service (10+ years)

• Training & development (10+ years)

• Computer literacy

• Computer skills

• English

Certifications and Licenses

New York State Inspection license

Present

Dealer License to buy from Auctions

January 2008 to Present

If you are looking to buy shuttle vehicles, loaner cars, or want to start selling used vehicles I have dealer auction license.

Motorcycle License

Business Management

April 2012 to Present

Attended a Automotive Business Management Course. Flew to the most successful independent Automotive Business Owners. Learned new strategies to improve Productivity and profitability. Had to pass the Accounting, Budgeting, P&L, and Sales courses. Ran by Greg Sands, Gary Gunn, Brian Gillis. Groups

Turn around Tour

January 2008 to Present

I am part of a 20 group of Highly successful small Automotive Owners. Learning and helping each other with everything business. look him up. Gary Gun, Turn around Tour. i have everything i need to train staff and maximize gross profit.

Additional Information

Tow truck endorsement

Turn around tour service advisor graduate

Quick books

Payroll

10 + Years Shop Manager / Training advisors

Contact this candidate