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Customer Service Shift Leader

Location:
Portage, IN
Posted:
September 15, 2022

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Resume:

Tyler McClelland

Portage, IN

adsli9@r.postjobfree.com

+1-219-***-****

Authorized to work in the US for any employer

Work Experience

Slab Coordinator

TMS International - Gary, IN

March 2022 to Present

Organize work orders to negotiate with others throughout the steel mill in order to ensure work is done effectively and affectionately.

Shift Manager

Buffalo Wild Wings - Portage, IN

March 2019 to March 2022

Open and close the store, counted deposits & cash drawers, guest complaints, helping out in the front or the back of house.

HOH Manager

Buffalo Wild Wings (DRH) - Merrillville, IN

July 2018 to March 2019

Weekly inventory, pass quarterly inspections, hiring/training new employees. Have traveled to work at several Buffalo Wild Wings in Indiana for this Franchise. Cook/Shift Leader/HOH Manager

Buffalo Wild Wings - Portage, IN

August 2014 to June 2018

Was a cook from August 2014 until a little after October 2016. Became a shift leader after I turned 21 in September 2016. Opened the store, counted deposits & cash drawers, helping out in the front or the back of house. 9-10 months later I was promoted to Kitchen Manager in August 2017. This location at the time was considered a training store(FTU). Making schedules, interviewing future employees or hiring them for each area of the restaurant

Have traveled to work at several Buffalo Wild Wings in Indiana/Michigan for this Franchise. Cook

KFC - Hobart, IN

November 2013 to May 2014

Cooked and prepped chicken.

Education

High school

River Forest Jr-Sr High School

Skills

• Cooking (6 years)

• Cashier (5 years)

• Management (4 years)

• Scheduling (4 years)

• Customer Service (4 years)

• Microsoft word (4 years)

• Inventory (4 years)

• Payroll

• Operations

• Inventory Management

• Team Building

• Shift Management (4 years)

• Interviewing (4 years)

• Supervising Experience (4 years)

• Kitchen Management Experience (4 years)

• Restaurant Management

• Negotiation

Certifications and Licenses

ServSafe

November 2017

Driver's License

Additional Information

Dedicated, coach-able and hardworking employee. Always willing to work and do more then expected. Team leader/mentor.



Contact this candidate