Personal Assistant Customer Service
Resume:
Amy Cornelius
Paralegal
Chaska, MN *****
********@*****.***
To obtain a Paralegal position at a company where my lengthy history of proven attentive customer service and commitment to an employer will be an asset. Authorized to work in the US for any employer
Work Experience
Bartender
High Timber Lounge - Chanhassen, MN
March 2015 to March 2019
Made and served beverages and alcoholic beverages to customers and server tickets. Took food orders and served food to customers. Organized, stocked, and cleaned bar area. Paralegal
Florin Roebig - Minneapolis, MN
February 2016 to September 2016
• Conducted client interviews and maintain general contact with client
• Conducted investigations statistical and documentary research-PERSONAL INJURY
• Conducted legal research-PERSONAL INJURY
• Draft legal documents, correspondence and pleadings
• Summarized depositions, interrogatories and testimony
• Conducted electronic filing
Paralegal
Richard L. Swanson Law Office - Chaska, MN
January 2012 to March 2015
Completed 180 hours of internship
• Performed legal research-CRIMINAL DEFENSE
• Wrote legal memorandums-CRIMINAL DEFENSE
• Read and organized trial case files to be ready for trial date
• Utilized Westlaw, Microsoft Office, and LexisNexis software programs, and Internet to complete various tasks
Assistant Manager/Bartender
Toby Keith's I Love This Bar & Grill - Saint Louis Park, MN October 2010 to February 2015
Served customers and server tickets
Stocked and cleaned bar area
Trained new employees
• Worked in a high volume restaurant
• Managed a group of employees
• Maintained all operations within the restaurant
• Recruited, interviewed and hired individuals who brought enthusiasm to the team
• Opened and closed the restaurant at the beginning and end of shifts
• Ordered and stocked restaurant and bar merchandise
• Upheld a high standard of customer service
• Handled bar schedule
• Managed daily reports of transactions
• Counseled, mentored and disciplined staff
Bartender/Shift Manager
Pauly's American Grill - Chaska, MN
August 2001 to October 2009
Bartender
• Multi-tasked and prioritized according to the needs of the customers
• Kept work area orderly and presentable
• Provided on-site training for newly hired bartenders Shift Manager
• Professionally communicated and effectively resolved issues with staff and customers
• Interviewed and selected candidates for bartender and serving positions
• Created and adjusted bartending staff schedules, ensuring appropriate staffing levels to meet anticipated business needs
• Delegated duties to approximately 20 staff members employed in 6 different positions
• Supervised 7 kitchen staff members
Bartender - Toby Keith's I Love This Bar
From 2012 to 2015
Education
Bachelor of Science in Paralegal
Minnesota School of Business - Shakopee, MN
August 2008 to March 2012
Skills
• Microsoft Office (10+ years)
• Customer Service Skills (10+ years)
• Teamwork (10+ years)
• Management (7 years)
• Training (10+ years)
• Legal Assistant (3 years)
• Communications (10+ years)
• Personal Assistant (3 years)
• Legal Drafting
• Legal Research
• Adobe Acrobat
• Administrative and Business (10+ years)
• Negotiation
• Microsoft Outlook
• Restaurant Management
• Proofreading
• Recruiting
• Supervising Experience
• Writing Skills
• QuickBooks
• Interviewing
• Office Management
• Calendar Management
• Documentation review
• Medical terminology
• Litigation (2 years)
• Document Management
• Conflict Management
• Bartending
Certifications and Licenses
Certified Paralegal
February 2012 to Present
Certified Notary Public
Assessments
Restaurant Manager — Highly Proficient
March 2020
Managing restaurant staff and meeting customer expectations Full results: Highly Proficient
Work motivation — Expert
February 2021
Level of motivation and discipline applied toward work Full results: Expert
Working with MS Word documents (intermediate) — Completed August 2018
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
QUALIFICATIONS
• Enjoys communicating with and helping other people
• Strong attention to detail and solid organizational skills
• Ability to work under deadlines, flexibility, self-confidence
• Self-motivation and a team player
• Strong time management skills
Contact this candidate