Office Assistant Virtual
Resume:
Puja Adhikari
Contact
Al rigga, Dubai
************@*****.***
Visit visa holder
Dob=15/01/1995
Sex=f
Language
English, Hindi, Urdu,
Arabic, Nepali
Hobbies
Travelling, helping
people, Singing, Learn
new things.
Objective
Enthusiastic Customer Services Representative /Office Assistant with three years of experience helping organizations reach their full potential. Eager to contribute to team success through challenging work, diligence and excellent organizational skills with time management skills. Committed to utilizing my skills to future mission of the company. Bilingual, hardworking and ready to join my next team. Experience
August 2021-July 2022
Customer Services Representative / Office Assistant • Performance Facility Management, Abu Dhabi
Secptember2018-October2020
Office Staff • Emirates Transport Company, Hatta Dubai February 2017-Apri l2018
Sales Executive and Management Officer • Chanakya Shopping Mall, New Delhi, India
Greeting visitors with pleasant attitude and directing individuals to correct destination.
Providing water, tea, beverages, and other needs.
Answering phone call when the receptionist in the lunch break, taking &properly relaying message from the caller to the concern person.
Photocopy, scan, and document filing when needed.
Deliverance of confidential documents to other division as well as internally to other locations.
Served as facilitator for problem solving and peaceful resolution.
Cooperate with supervisors &colleagues to achieve goals.
Exhibited excellent discretion & judgment.
Identified and minimized sales opportunities and increased customer retention rates.
Successfully managed a sales team
Led sales department with a can-do attitude and high quarterly sales.
Organizing travel by booking accommodation and reservation needs as required.
Experience as virtual assistant.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction Education
Diploma in Business
Administration (Sales &
Marketing)
Neptune Institute of
Management and
Technology new Delhi-
India
July 2016-June2017
Higher
School/equivalent in
Arts
HSEB Board Dhading-
Nepal
May2014-August 2016
Key skills
Critical thinking
Creative problem solving
Active listening
Flexibility and adaptability
Leadership and teamwork
Self-motivation
Adaptive person with
under pressure
Microsoft power point
Contact this candidate