Sales Associate Customer Service

CALVIN HERRON

San Antonio, Texas *****

Phone 210-***-****

adsldc@r.postjobfree.com

PROFESSIONAL SUMMARY:

Skilled critical thinker fluent in English & Spanish communication when dealing in customer service situations.

Detail oriented with time management &organizational skills able accept direction & work independently or cooperatively to produce results on assigned tasks.

KEY COMPETENCIES and SKILLS:

Spreadsheet Management General Ledger Posting Financial Reporting to Management

Accounting Audits Accounts Payable Accounts Receivable

Online Payment Reconciliation of Accounts End-of-Month Closing Assistance

Training & Direction of Staff with PC Software & Office Equipment

Training & Direction of Staff in Accounting & Administrative Procedures

COMPUTER SKILLS:

Microsoft Excel, PC Hardware & Software Upgrade, Microsoft Windows, Ability to Learn New Software Quickly

RELEVANT EXPERIENCE:

Demonstrated Marketing & Product Merchandising skills, Online & on physical Displays

Complied with Sensitive Confidential Customer Information Security in store

Problem Solving & Troubleshooting Assistance for customer in a Customer Service capacity

Reviewed, Researched, Adjusted & Processed End-of-Month Financial Reports

Analyzed & Identified unpaid Balance of Claims, & Expedited Collections

Prepared Daily & posted daily Accounts Payable & Accounts Receivable Invoices & P.O.s

Recommended & Installed Computer Hardware & Software Upgrades

Researched Complex Issues Across Multiple Databases to Resolve Rejected Claim Issues

Conceived, Developed & Managed Two eCommerce Websites Simultaneously

Responsible for Entire Sales, Promotion & Marketing Activities of Two Websites

Daily Reconciliation of Revenue & Expenses, Bank Statements & Daily Audits

Recovered over $650,000 in Delinquent (over 120 days) Receivables within FIRST 6 Months of Employment at D’Hanis Brick & Tile (Brick Selections)

Developed, Improved & Maintained the Comfort Inn Sea-World Website

Responsible for Daily, Weekly & Monthly Accounting Functions & Financial Reporting

WORK EXPERIENCE:

Electrical Sales Associate The Home Depot San Antonio, Texas 2013 – 2018

Fannie Mae Claims Processor Advantage Staffing (Core Logix) San Antonio, Texas 2012 – 2013

Project Manager Yale Matrix San Antonio, Texas 2007 – 2009

Night Auditor Sunita, Inc. San Antonio, Texas 2003 – 2006

Accounts Payable Specialist Assistex, Inc. San Antonio, Texas 2001 – 2002

Accounts Receivable Accountant SW Mental Health Center San Antonio, Texas 1999 – 2001

Accounts Receivable Specialist D'Hanis Brick & Tile San Antonio, Texas 1997 – 1999

Office Manager T&B Tool and Equipment San Antonio, Texas 1994 – 1997

EDUCATION:

Associate of Applied Science Degree Graduation 1994 GPA 3.8

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