Malcolm Smith
P.O. Box *****
Atlanta, Georgia **355
Phone: 678-***-**** – *************@*****.***
Seeking a challenging opportunity that will utilize my people skills coupled with experience in the areas of Client Relationship Management, Sales, Marketing, Product Management, Business Development, Technology skills, Operations Management, and proven leadership skills. SUMMARY OF QUALIFICATIONS
• 15+ years of sales, marketing, loan processing, and underwriting experience
• Extensive experience in wealth building through the presentation of financial products and services
• Self-motivated, goal-oriented and work with limited supervision
• Successful in prospecting for and acquiring new business, building and enhancing high-value relationships and exceeding sales goals
• Proficient in PowerPoint, Excel, Microsoft Word, web page design EXPERIENCE PROFILE
Business Advocate/Specialist Wells Fargo, Atlanta, GA 2012-Present
• Prospect for new business, grows and develops existing businesses, leads district in accomplishing goals. Consistently achieved Top Sales, Service and Credit awards
• Consistently worked with Ga Secretary of State’s office for creating business documentation
• Always introducing and supporting business partners with implementing multi-million dollar relationships
• Collaborate with Branch Manager to create effective strategies to stimulate growth and enhance customer experience
• Seamlessly managed branch operations in absence of Branch Manager Business Banker Bank of America, Stockbridge, GA 2005-2012
• Prospect, cold call, network and develop new business opportunities within the business banking community. Top loan processor/commercial underwriter
• Access and analyze financial conditions of clients and industry trend
• Consistently interpreted financial statements and cash flow analysis
• Established retirement accounts for customer’s IRA’s and Trusts
• Managed an extensive business client portfolio with annual revenues of $1million-$20 million
• Led sales force and assisted peers within the bank with successful sales strategies
• Always in compliance to prevent risks and adhere to company polices
• Sold and established merchant services accounts along with treasury products as needed Affinity Marketing Advisor II MBNA/Bank of America, Kennesaw, GA 2003 -2005
• Managed and serviced a portfolio of over 1000 affinity marketing groups in throughout the US
• Utilized sales and marketing skills to achieve #1 ranking in loan processing, submission and closure
• Utilized negotiation, communication, and organizational skills to achieve 100 – 150k+ in sales per day with a 95% close ratio
• Successfully worked with limited supervision and was promoted to team leader within eight months of being employed with the company
• Analyzed reports and conducted trend analysis to optimize business performance
• Took actions to develop solutions for multiple demands associated portfolio risk and compliance
• Recruited, managed, directed and motivated team members to achieve goals
• Consistently ranked in top 3% of sales and received monthly top sales awards
• Established contracts in the Affinity Marketing group to add new businesses EDUCATION
Morehouse College - Atlanta, GA Bachelor of
Science in Information Science
PROFESSIONAL MEMBERSHIPS
American Sign Language
National Marketing Association
National Honors Society
National Bankers Association
AWARDS/COMMENDATIONS
CMO Year End Top Performer Award
REFERENCES FURNISHED UPON REQUEST