Data Entry Customer Service

SHAYLA DAVIS

Assistant, Data Entry AND CUSTOMER SERVICE SPECIALIST

San Diego, CA 213-***-**** *************@*****.***

Dynamic, motivated and talented Customer service with a track record of getting the job done in a timely manner, customer service, data entry and supporting the missions. A team player that can maximize administrative experience in challenging environments. Looking to join a company I can be an asset to.

Customer Service Data Entry Database Management Typing Client Relationship Management

Detail-Oriented Team Leader Team Player Organized Adaptable Creative Self Motivated

Able to Work Independently Verbal and Written Communication Fast leaner Microsoft Office

PROFESSIONAL EXPERIENCE

Assistant

Davis Car service Co 01/2018-Present

Setting up appointments

Create spreadsheets for new clients and input data in electronic file

Monitor all incoming and outgoing phones calls and emails to ensure timely response time.

Marketing for sales and new client base

MSR (front desk) 07/2020– 09/2020

Crunch fitness gym San Diego, CA

Monitoring phone calls, greeting members, cancelling/approving memberships

Monitor sales productivity, Cash handling of register, upselling.

Resolving customer issues, taking care of over charges or any form of dissatisfactions

Scheduling appointments, setting up booths to sale memberships, making sure the gym looks neat.

Data Entry and Assistant 02/2019 – 02/2020

Buchanan Visitation Monitoring San Diego, CA

Transfer data into computer files

Create spreadsheets, update existing data, and verify data to ensure accuracy.

Sort and organize paperwork after data entry to ensure information is stored effectively.

Create regular backups to ensure data

ADDITIONAL EXPERIENCE

Secretary of my high school BSU

TECHNICAL SKILLS

Document Management: Microsoft Office (Word, PowerPoint, Excel)

Remote Collaboration: Google Drive (Docs, Sheets, Slides) Zoom, Dropbox, Google Hangout, Google Duo

Learning new technologies quickly and independently

EDUCATION

General Electives San Diego Mesa College Current

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