Sales Associate Customer Service

CONTACT

Phone: +971-*********

Address: UAE, DUBAI

Email: ***********@*****.***

PROFILE

Nationality: Uganda

Birthday: 20/08/1995

Status : Single

Status: Cancelled visa

JAMIDAH MBALYOWERE

Cashier & sales associate

ABOUT ME

Self-Motivated, Flexible, versatile, hardworking cashier/ sales assistant valued for fast, friendly service and accuracy in handling customer transactions. Address customers' needs while quickly moving them through the check-out process. Passionate about serving others and eager to learn and take on new roles and responsibilities; able to maintain a sense of humor under pressure. With 3years experience in retails sales Seeking to obtain a position that will allow me to utilize my acquired skills and qualities, expertise, and enhance my development. EXPERIENCE

Cashier- Majid Al Futtaim Hypermarkets LLC UAE (Carrefour Hypermarket) From Aug 2020 to July 2022

LANGUAGE

• English

• Luganda

EDUCATION

Bachelors degree in Information technology.

Islamic university in Uganda

Kampala Uganda 2018

SKILLS

• Computer skills

• Customer service skills

• Negotiation & problem solving skills

• Team work and goal oriented

• Excellent communication skills

• POS system profiency

• Attention to details

• Flexibility and adaptability

• Friendly and quick learner

• Multi tasking

HOBBIES

• Listening to Quran

• Movies,playing darts,ruddo,scrabble

• Interacting with others

• Handled credit, card, cash and cheque trnsaction with ccustomers using Point of sales (POS)system.

• Issued change, reciepts,refunds or ticket.

• Redeemed stamps and coupons

• Greeted cutomers and provided positive customer experiecnce with friendly and courteous services.

• Maintained clean and tidy checkout areas

• Responsible for ensuring prompt assistance to customers in store

• Applied communication and probem solving skills to resolve customers complaints and promoting long term loyalty

• Worked on cash registers and providde high quality customer driven services throught acting as frontline of the busiiness as a first point of contact for the customer.

• Trained new cashiers.

• Scanned and bagged goods/items collectly and collected payments.

• Balancing and counting money in the cash register at the beginning and end of shift to ensure that the amount are correct Sales assistant/Cashier - Newrest UgandaIinflight Services From Junuary2018 - June2020:

• Grerted, Resolved customer issues and answers questions.

• Team up with co-workers to ensure proper customer servic

• Provided positive customer experience with fair, friendly, and courteous service.

• Provided excellent shopping environment to customers and generated maximum business result of 85%.

• Inform the clients about new or expected shipment, any promotion running in the store.

• Suggested ways to improve sales (e.g. planning marketing activities, changing the shop’s design).

• Present, promote and sell products/services using solid arguments to existing and prospective customers.

• Received and process cash, check and charge/credit payments. REFFRENCE

Available upon request

Contact this candidate