Service Worker Sales Associate

SHAVON DAILEY

****************@*****.*** 161-***-***** Dorchester, MA 02125

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards.

Experienced providing quality product recommendations and solutions to meet customer needs and exceed

expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Skills

Safety understanding

Positive reinforcement techniques

Working collaboratively

Organization

Communication

Relationship building

Teambuilding

Flexible

Customer service

Leadership

Experience

Sales Associates Norwood, MA

Planet Fitness

06/2019 - 09/2020

Baja Taco Dorchester, MA

Food Service Worker

06/2017 - 09/2019

Walgreen's Pharmacy Dorchester, MA

Sales Associate

09/2014 - 01/2015

Greet all gym members or none gym members in a well politely

manner.

Create gym membership profiles.

Clean bathrooms / gym equipment

Getting customers to sign up for new memberships / promotions.

Developed and maintained excellent member relationships to

promote facility offerings and assist with health or exercise

questions.

Enforced staff performance and service standards to deliver

consistent and positive customer experiences.

Kept food storage and preparation equipment in good working

order to maximize safety and cost-efficiency of operations.

Gathered ingredients and cleaned and cut food items to prep

recipes.

Received food orders from individuals and explained offerings.

Helped customers find specific products and offered product

advice.

Completed daily recovery tasks to keep areas clean and neat for

maximum productivity.

Arranged new merchandise with signage and appealing displays

to encourage customer sales and move overstock items.

Education and Training

Boston Day And Evening Academy Charter School Roxbury, MA

High School Diploma

05/2021

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