Anna Dracheva
Lakeville, MN *****
*****************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrator
Decorative Concrete Solutions - Lakeville, MN
April 2019 to Present
Bids, Scheduling, Phone calls, Costumer Service
Personal Care Assistant
At Home With Care - Minneapolis, MN
January 2011 to Present
My responsibilities at this position are to help my patients with their needs. Make them feel comfortable with me. Always in a positive mood.
Lead Assistant
Eye Physicians and Surgeons - Saint Louis Park, MN October 2019 to March 2021
Data entry, billing insurance, solving all the problems, training others... etc.. Phone interviews, dealing with other companies .
Lead Assistant
Eye Physicians and Surgeons - Saint Louis Park, MN October 2019 to March 2021
Administrative Assistant
NFA Health Insurance Company - Bloomington, MN
October 2016 to March 2019
I was responsible for where to navigate our clients, what type of Health Insurance they would qualify for, etc..
Education
High School Diploma
Kennedy High School - Bloomington, MN
2012 to 2013
School of Music in Piano
Music School - Orenburg, RU
September 2000 to May 2007
Skills
• Playing piano, singing, music literature. (10+ years)
• Bilingual
• Microsoft Excel
• Front desk
• Microsoft Word
• Customer service
• Russian
• Interviewing
• Office Management
• Insurance Verification
• Medical Records
• Medical Billing
• Leadership
• Property management
Assessments
Written communication — Familiar
February 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
Medical billing — Completed
September 2019
Understanding the procedures and forms used for medical billing. Full results: Completed
Scheduling — Completed
August 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Fluent in Russian and English
6+ years of cleaning experience.