SHANNON PINA
Customer Service
Houston, TX *****
************@*****.***
Willing to relocate to: Houston, TX - 346-***-**** - Houston, TX
Authorized to work in the US for any employer
Work Experience
Retail Sales Associate
Ross Dress For Less - Houston, TX
October 2016 to Present
Having great customer service cash handling making sure I greet every customer welcome them in . Also
sealing products sometimes.And doing store mark downs and returns.
Gate Clerk
its global - Houston, TX
January 2020 to July 2021
I will check in the 18 wheelers in and out
Wal-Mart Associate
Walmart - Houston, TX
April 2018 to November 2019
Floor associate
• Trained in walmart department
• Oversaw multiple Wal-Mart projects
• Maintained efficient clerical systems
• Assisted customers and handled their needs and complaints
• Handled cash
• Organized all store signage and marketing displays
• Managed client relationships
• Facilitated and managed training schedule
Teller
IBC Bank - Houston, TX
July 2015 to December 2015
Cashier/Customer Service
Family Dollar
February 2011 to August 2014
Cash handling and greeting customers.Saleing products and stocking items.Also counting the money
making sure it's even not over night and morning I handle all this over a thousand or more a day and
money-wise
888 Chinese restaurant
Restaurant - Houston, TX
March 2007 to July 2009
Office Assistant
School - Houston, TX
January 2006 to June 2006
Filing paperwork,helping around the school,answering questions, phone's transferring calls
Education
None in Medical assistant
Everest Institute
October 2006 to December 2006
Diploma in Houston tx
Chavez High School
August 2003 to May 2006
Skills
• Customer Service (10+ years)
• Crew Member
• Customer service and money handling and Retail (10+ years)
• Sales
• Marketing
• Retail
• Management
• Microsoft Office
• Cash Handling
• Inventory
• MS Office
• Bilingual
• Call Center
• Customer Care
• CSR
• Customer Support
• Excel
• Microsoft Word
• Administrative Experience
• Merchandising
• Retail Sales
• Clerical Experience
• English
• Hospitality
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Retail Management
• POS
• Driving
Languages
• English - Expert
Certifications and Licenses
Transportation Worker Identification Credential (TWIC)