Customer Service Accountant

DAPHNE MALDONADO

**** ******* **** **** · 941-***-****

******************@*****.***

Looking for a full-time job, either in person or remote that will allow me to grow. I want to gain experience in the accounting field. I am going to school for accounting and looking to gain my bachelor’s degree on accounting and finance.

EXPERIENCE

2021 – CURRENT

ACCOUNTS RECEVIABLES, Uflex usa inc

I answer customers about any inquiries they may have, I provide reprints of invoices, and help them understand what is on their account. I also do bank reconciliation and month end journals for the company. I sent customer statements to keep the company upstanding and to receive any past due money. I put checks in our system and scan them for the bank. I oversee charging the credit cards at the end of the day to make sure the customers card gets approved for the invoices they have tried to purchase. In charge of the money coming in, and to keep accounts up to date and at their credit limit.

2019 – 2021

CREW TRAINER, mcdonald’s

Responsibilities included training new crew members the basics of safety. It would start with handwashing and food safety. Once the checklist was completed for a week, we went on to learning how to speak to customers properly and respectfully. I taught them customer service, the system we worked with, and the equipment we used.

EDUCATION

MAY 2023

ASSOCIATE OF ARTS, State college of Florida

I am still in my studies for this degree, but I have done the prerequisites for a transfer to a B.S in accounting at USF. I am planning to transfer to USF after I complete my A.A

GPA is at a 3.2

I have received a letter twice for being on the Dean’s List for two semesters.

JUNE 2021

HIGH SCHOOL DIPOLMA, braden river high school

I left high school with a 3.8 and I received a stamp for completing a certain number of years in Spanish classes throughout high school and middle school. My senior year of high school I went into this nursing program because that was my career option at first. I did not have to attend my senior year since I had enough credits to graduate early. I chose not to graduate early because I was young and did not have a plan.

SKILLS

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Macola (system used at current job)

General Ledger Accounts

Bank Reconciliation

Tech Savvy

Spanish (I can understand, but I have not used my Spanish since junior year, so speaking is a little hard)

Customer Service

ACTIVITIES

I know what I want to do. I want a career where I get to work from the comfort of my office or the comfort of my home and organize numbers on an excel sheet. I want to be an accountant who can manage books for all sorts of companies. I am studying for this dream, and I want this to come to life. I am currently in school, I also work full time, as well as take care of myself at the gym for an hour each day of the week. I am a busy student, but I work hard, and I put my mind and body to work for what I want.

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