GURNAM PREET SINGH

# Choudhary Hari Singh Nagar, Opposite Anaj Mandi’ Kharar (Punjab) +91-998*******, 956-***-**** DOB 26 August 1988 Email- adsl67@r.postjobfree.com@adsl67@r.postjobfree.com

Education Credentials

Punjab Technical University, Jalandhar

Bachelor In Business Administration, APR-2013

Punjab Technical University, Jalandhar

Master’s In Business Administration, APR-2014

Professional Profile

Experienced: More than 13 years of industry experience in sales, management, inventory & audits

Leadership: Led teams of up to 5 salespeople, motivating them to increase sales while promoting brand recognition and loyalty

Skills

Leadership and management training

Strong expense and account management expertise

Excellent memory and attention to detail – mastery of in-store logistics, systems, and inventory.

Native English, proficient spoken Hindi, Punjabi

Well Versed with Windows, MS Office & Latest Internet Applications.

Relevant Work Experience

CARLTON LONDON

Designation- Shop Manager

Location- VR Punjab Mall, Mohali

Tenure of work-Oct 2020 – Dec 2021

Jobs & Responsibilities-

Working closely with DCs to achieve business objectives, KPI.

Work with the entire team to maintain goals and the direction that the team leadership has established.

Working with the Transport Teams and DC Operations, develop problem solving solutions to ensure optimum store delivery service.

Strong team player as well as ability to work independently. Ability to respond quickly to multiple projects with strong time management skills.

Knowledge of consumer trends and styles.

Market Research & Trend Forecasting.

Taking Follow-ups for stock inward & outward.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items.

Received, process and stock merchandise from many different delivery companies. Request different shoe sizes online to be shipped to customers' home on time.

Maintain format for requisition of new stock.

PARK AVENUE

Designation- Assistant Store Manager

Location- VR Punjab Mall, Mohali

Tenure of work-Jan 2019 – July-2020

Jobs & Responsibilities-

Ensuring company policies are followed.

Optimising profits by controlling costs.

Hiring, Training & Developing new employees.

Resolving customers issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing Leadership and Directions to all Employees.

Ensuring product quality & availability

Preparing & presenting employee reviews.

Overseeing retail inventory.

Maintaining merchandise and visual plan.

Completing tasks assigned by the seniors accurately & efficiently

Adhered to company standard operating procedures (SOP) ensuring store merchandise and cash were safely and professionally handled.

Making Stock requirements plans.

Indulged in Store Audits like Inventory, SOP, Surprise Audit.

JACK & JONES

Designation- Senior Fashion Consultant

Location- VR Punjab Mall, Mohali

Tenure of work- Dec 2013 – Jan-2019

Jobs & Responsibilities-

Supported the store manager in increasing our month-to-month sales revenue targets.

To train new sales associates and motivated them to become high-selling and hardworking team members with strong knowledge of inventory.

Adhered to company strong standard operating procedures (SOP) of the company.

Helped to coordinate sales associates’ weekly schedules and new employee training systems.

Provided strong service to customers, increasing customer loyalty and ensuring high rate of repeat customers.

Responsible for stock repleshiments on the floor, follow up with team mates to complete the task on time.

Ensuring to do stock Inwarding&Outwarding process.

Making PPT of visual merchandise as per brand standards & send them to seniors every week.

Indulged in Store Audits like Inventory, SOP, Surprise Audit.

COLORPLUS

Designation- Customer Relationship Officer

Location- Sec-17 & Panchkula

Tenure of work- Mar 2012 – Dec-2013

Jobs & Responsibilities-

Listening to the client's needs and understanding their individual personality.

Providing tailored advice on individual pieces, whole outfits, colors, styles, and fabrics that will suit the client's preferences, style, body type, and price range, as well as the occasion they're dressing for.

Selling merchandise and increasing sales for the company.

Remaining up-to-date with current fashion trends and principles.

Updating your portfolio of looks and trends to reflect seasonal fashion changes and to develop new outfits and recommendations for clients.

Generating and pursuing leads to grow your client base.

Following up with clients via phone or email and answering requests and questions.

Keeping all store clean & organized.

Take full advantage of company training sessions and literature to remain current with product offerings.

PANTALOONS

Designation- FASHION CONSULTANT

Location- PARAS DOWNTOWN SQUARE MALL, ZIRAKPUR

Tenure of work- Feb 2009 – Mar-2012

Jobs & Responsibilities-

Taking care of section or brand given by the company.

Ensuring proper stock has refilled in the section.

Offer signages or shelf talkers to be put accordingly during EOSS.

Keep a sales track record of section to achieve the target.

Sensor tagging the new stock before displaying on the floor.

Attending weekly review meeting with department manager.

Helping team mates to complete the given task on time.

PVR CINEMAS

Designation- ENTERTAINMENT SERVICE PROVIDER

Location- CENTRA MALL,CHANDIGARH

Tenure of work- July 2008 – Feb-2009

Jobs & Responsibilities-

Lobby management- Queue handling.

Ensure Quality customer service is delivered.

Taking orders from customers in auditorium.

Ensure that the customer query is attended to & resolve the same in an efficient manner.

Recording complaints as per the specified process.

Maintaining the customers within the queue for making the payment of those items.

Make sure the correct billing is done.

Giving tickets to customer in the Ticket counter.

“thank you for your consideration”

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