PRISCILLA YVETTE LAMAR

**** * **** ** 623-***-****

Phoenix, Arizona 85033 adsl54@r.postjobfree.com

SUMMARY

Customer service in government and call center environments. Strong work ethic, well organized and a quick learner. Proven ability as an effective communicator who is accurate, able to work in a fast-paced environment with efficiency with quality, being attentive to details, meeting deadlines, and exhibiting strong work performance. PROFESSIONAL EXPERIENCE

Mobile Mini Phoenix, AZ 11/2021-Present

Billing/accounts Payable

• Work with customer on escalated billing disputes, etc

• Create additional billings to customer based on any services requested and invoice by partners

• Review partner aging reports, research issues and provide answers

• Dispute unauthorized or over-billed charges from partners Telgian Fire and Safety Phoenix, AZ 4/2021- 11/2021 Billing Analyst

Responsible for review tech invoices and preparation of client invoices and assisting project managers to be financially successful.

• Collaborate with Account Specialist to prepare monthly invoices for their clients.

• Follow contracted pricing for each customer.

• Auditing billing data to ensure accuracy and compliance, and coordinating with accounting and operations personnel as well as clients, to research budget and invoice matters SWCA Environmental Consultants Phoenix, Az 1/2019-4/2021 Billing Specialist

Responsible for the setup / close-out of projects in our information system, preparation of client invoices, and assisting project managers to be financially successful.

• Collaborate with SWCA’s Project Managers to prepare monthly invoices

• Proper project setup according to contractual requirements

• Tracking projects financial status throughout their lifespan

• Auditing billing data to ensure accuracy and compliance, and coordinating with accounting and operations personnel, as well as clients, to research budget and invoice matters EDUCATION

Rio Salado College, Goodyear, AZ Ashford University, Iowa Level 1 and 2 in Computer Technology, 2011 Bachelors in Sociology 2011 - 2014 TRAINING SEMINARS

Effective Oral and Written Communication Skills

Management of Multiple Projects

Computer knowledge: MS Access/Word/Publisher, Project, Excel, Outlook, PowerPoint, Project Management, Siebel, ORMB (Oracle Revenue Management and Billing), Maximo and Ariba