Tina Reaves Dansby Millbrook, AL * 334-***-****
**************@*****.***
Operations / Sales Manager
Offering 16+ years of strategic sales, leadership and operations expertise, equipped with the ability to drive excellence and
surpass ambitious sales objectives.
Qualifications Summary
e Top performing influential leader with a solid history in streamlining business processes and driving several
businesses into new marketplaces through selling commercial waste removal, disposal, and recycling services.
e Comprehensive background in managing and strengthening customer relationships, managing accounts, and driving
revenue. Expert in all consultative selling, territory management, and āCā Level Presentations. Adept in developing
and managing business plans to define strategies and tactics for long-term sustained success.
© Natural leader and mentor, with the capacity to train, develop, and motivate diverse individuals toward
accomplishing common goals. Instrumental in streamlining and improving processes, enhancing productivity, and
implementing effective solutions.
Professional Experience
Alabama Dumpster Service LLC, Montgomery, AL
Operations Manager (2018 to 2020)
Oversaw daily operations of a Dumpster Service business, providing leadership, strategic direction, and effective
coordination of activities in order to ensure market profitability and customer satisfaction. Coordinated all aspects of
staff management, to include hiring, performance management, staff development, and motivation. Assumed full Profit &
Loss accountability and ensure it is managed within budget, ensuring maximum revenue and gross margin are achieved.
Developed and implemented process improvements and established quality control standards and measures
throughout the business.
© Championed and empowered employees to ensure safe, professional and efficient service, resulting in positive
employee/employer relations and a professional company image.
Sales Manager (2014 to 2020)
Managed sales activity through proactively seeking new business and maintaining established relationshi private
and municipal/county markets, preparing proposals, negot ig, and controlling all aspects of the sale. Identified new
market segments and competently presented the features, advantages, and benefits of the company products and
services to prospective customers, closing the sale.
e Achieved sales quota by training and mentoring sales reps on appropriate sales activities, new account
prospecting, building strong partner relationships, and leveraging the sales network.
e Researched market to identify potential leads and potential untapped and underutilized revenue opportunities.
Dispatcher (2012 to 2014)
Managed the day-to-day dispatching and scheduling of 11 drivers. Led all routing modifications to ensure the business is
utilizing equipment and staff efficiently.
© Closely monitored and assessed the service level and provided recommendations ager regarding opportunities to
improve operational performance.
Additional experience as Sales Representative with Advanced Disposal Services, (second largest privately-owned
environmental services company in the US providing integrated, non-hazardous solid waste collection, transfer,
recycling)
Education
Phlebotomy Career Training, Garden City, MI (2020)
Certified Patient Care Technician, CPCT
Phlebotomy Training Specialist, Birmingham, AL (2021)
Nationally Certified Phlebotomist Technician, CPT