Assistant Manager Marketing Specialist
Resume:
.
CAREER OBJECTIVE
Adaptable professional with 16 years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the Assistant Manager role at your company.
.
********@***.***
Auburn, AL 36832
.
EXPERIENCE
Server Team Lead
FEB 2016 - PRESENT El Patron Mexican Restaurant
Present menus to patrons and answer questions about menu items, making recommendations upon request
Help host or host by answering phones to take reservations, to -go orders, catering recommendation orders, product knowledgeable, specials, customer complaints, ingredients knowledgeable of all dishes offered, greeted, sat, thanked all patrons
Enthusiastic about customer satisfaction
Sharp memory
Hired and trained new employees
Photographic memory, small to large groups serve daily
Built huge customer clientele
Outstanding diligence
Exceptional people skills
Supported servers in learning and memorizing menu items and preparation methods
Oversaw health inspection
Checked in product for accuracy of purchase order
Ordered alcohol, Coke products, supplies, any inventory that was needed to run day to day business
First name basis with all vendors and knowledge of products each vendor carried
Set up delivery services for business
Supported servers in learning and memorizing menu items and preparation methods
Represented business in court over a domestic dispute between two patrons that occurred within the restaurant
Followed proper procedures to file a warrant against patron
Oversaw meeting with ABC Board to ensure business is ABC compliant as well as business understands all guidelines to all alcohol laws and rules and regulations of consumption of all alcohol sales
Checked patrons' identification to ensure that patron met age requirements for consumption of alcohol beverages
Transported food products, cleaned tables and counters, and stocked dining room supplies
Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmission to kitchen staff
Upheld high sanitation and safety standards while delivering and serving food
Oversaw patrons' orders from start to finish, handle payments, cash, credit card, disbursement of payments
Enthusiastic, flexible, team building leader
Exceptional eye for detail
Engaged customers in friendly conversation to build connections and increase satisfaction
Server Trainer
MAR 2012 - JUN 2016 Long horns Steakhouse, Opelika, AL
Exceptional people skills who can work with a diverse group of people
Able to meet customers needs & satisfactory levels
Top seller, exceptional memory
Trainer for “ New Employees”
Able to multi-task, able to work flexible hours
Mentor to new employees
Natural leader who can motivate others
Oversaw small to large groups
Remarkable product knowledgeable
Collaborator, diligent worker, high accuracy when logging patrons' orders in POS system
Customer clientele built daily, as well as served daily
Outstanding eye for detail
Advertising & Marketing Specialist
JAN 2011 - FEB 2012 Las Margarita's Mexican Grill, Opelika, AL
Promote business
Flyers, logos, coupons, specials, banners
Canvas, cold calling, events
Network at chamber of commerce
Internet savvy, Facebook, Restaurant.com@yahoo
Completed assigned tasks with little or no supervision
EDUCATION
High School Diploma
JAN 1987 MONACAN HIGH SCHOOL, Chesterfield, VA
LANGUAGES
English
ADDITIONAL SKILLS
Employee orientations service standards
REFERENCES
References available upon request
.
KIMBERLY MCMULLAN
.
.
Contact this candidate