Daphine Clark
************@*****.***
504-***-****• Dallas, TX
Service- minded, sales- driven and experienced manager with a broad scope of several retail environments. Proactive and driven to cut company costs and boost company revenue through innovative management techniques, along with strong time management skills and the ability to listen carefully to customers’ needs. With over 19 years of experience in management and retail sales. Possessing insatiable energy to produce results and being able to quickly build outstanding customer relationships, with the intention to instantly become a valuable addition to any ambitious company. Some accomplishments include
QUALIFICATIONS SUMMARY
Employee Management
●Coaching & Development
●Results-Based Leadership
●Conflict Management
●Teamwork Focus
●Safety Best-Practices
Business Operations
●Process Improvement
●Customer Satisfaction
●Data-Driven Decision-Making
●Quality Assurance
●Planning & Scheduling
Soft Skills
●Communication & Collaboration
●Detail-Oriented
●Problem Solving
●Strategic Thinking
●Time Management
EDUCATION
Diploma 1998 - 2001
John McDonald Senior High School
New Orleans, La
CERTIFICATIONS
Certified Dialysis Technician 2013 - 2015
Blue Cliff Career College
EXPERIENCE HIGHLIGHTS
Wal-Mart Super Stores Midlothian, Texas December 2007 – Present
Department Manager/Senior Team Supervisor
Associate - Set up/Inventory/Cashier
60/80 hour work weekly
●Managed and supervised several departments at a high revenue nationally recognized super store and over 20 employees.
Provided direction for the staff within my team, completed performance assessments, provided constructive feedback and resolving tensions.
Improved operations through effectively supervising daily staff assignments.
Records delivery of merchandise compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
DCI Dialysis Clinic, Inc New Orleans, La February 2015 – May 2015
Dialysis Technician Student
2500 clinical hour
Receives patient into treatment/exam area; takes temperature and blood pressure documents on all dialysis flow sheets
Performs and records vital signs and all other parameters of ESRD patients Federal policy and/or state regulations; obtains blood samples and culture specimens and prepares for shipment
Collects patient data, including but not limited to: o monitors and documents status of vascular accesses/or peritoneal access o documents patient observations and seeks guidance when levels are out of normal range for ESRD patients o reports patient parameters to registered nurse as needed
Reviews dialysis prescription, notes general physical and mental condition of patient through observation and interview, obtains information and/or data to determine compliance to dietary or medication regimen; documents observations
Recommends dialysis plans for ultrafiltration to Registered Nurse
Monitors patient vital signs applicable to critically ill patients, administers fluid therapy or other appropriate treatments as directed, documents activities appropriately
Performs clerical duties as needed which may include: filing, lab requisitions, scheduling appointments, answering phones, ordering supplies, billing, copying, faxing, data entry, maintaining patient charts
Sets up and monitors dialysis machines and RO water system for correct functioning, responds to visual and audible alarms and makes appropriate adjustments before, during and after the dialysis treatment, performs safety checks as directed by the registered nurse
Dismantles, cleans, and disinfects dialysis machines and equipment, Performs appropriate end of therapy terminal cleaning and disinfection of the dialysis equipment