Graduate Researcher Systems Project

Shawaiz Bhatti

*** * ****** ** #** MesaAZ, ******

Phone: 234-***-**** E-mail: **************@*****.***

Objective

Use the skills I have acquired through the Human Systems Engineering master’s and Ph.D. program at Arizona State University related to usability testing, qualitative and quantitative research methods, human-computer interaction, and human systems integration to develop technology that provides end-users with an overall positive experience through creativity and innovation all while maintaining safety.

Experience

First Year Ph.D. Project September 2021 - Present

Collected data from two popular trust questionnaires to assess for compatibility of both instruments in measuring five different dimensions of trust in technology: trust, distrust, purpose, process, and performance. Completed study using confirmatory factor analysis measures.

Naval Research Enterprise Internship Program (NREIP) May 2022 – July 2022

Completed a 10-week research-oriented internship with the United States Navy at the Naval Undersea Warfare Center (NUWC) in Newport, Rhode Island. Responsibilities included drafting a literature review explaining why teaming with and appropriately trusting technology is important with a focus on a submarine environment. Also, provided consultation on data-collection and analysis methods for human-subjects research.

Master’s Research Thesis Jan 2020 – July 2021

Researching how different communication patterns used by human teammates and autonomous teammates can affect trust levels in a human-robot team in a dynamic task environment. Using data collected in a previous experiment to run an analysis to see if trust in a team can be measured by studying interactions instead of traditional, static methods.

Graduate Researcher: Next Generation Combat Vehicles Oct 2018 – May 2020

Worked on an Army Research Lab funded project involving collecting literature, statistics, figures, and other background information to develop an interaction taxonomy identifying key communications necessary for semi-autonomous military vehicles and human soldiers to work together as an effective human-autonomy team.

Air Traffic Systems Project September 2019 – January 2020

Helped PhD students in the Human System’s Engineering program conduct a study researching the cognitive load air traffic controllers experience in a high-workload situation.

Graduate Researcher: Urban Search and Rescue October 2018 – September 2019

Volunteered on a funded project to understand the current state of human-robot teaming in safety-critical work domains and identifying solutions that can help improve productivity, quality, and safety.

Hyundai Navigation Prototype Project January 2019 – May 2019

Ran usability tests for an electric car prototype utilizing user experience research methods: heuristic evaluations, interviewing, building wireframes, drafting journey maps, and conducting usability tests on different features of the prototype. This resulted in a written report explaining issues that were found and suggestions on how to fix them and was then sent to the Human Factors Department at Hyundai.

User-Experience Research Project January 2019 – May 2019

In a hypothetical project, made a prototype of computer simulation intended to teach users about their local water systems and the consequences of what can happen if water is not conserved properly or allocated appropriately.

Education

Arizona State University: Doctorate work August 2021 – Present

Completing a Ph.D. in Human Systems Engineering

Cumulative GPA: 3.88/4.0

Arizona State University: Master of Science August 2018 – July 2021

M.S. in Human Systems Engineering Cumulative GPA: 3.89/4.0

Walsh University: Bachelor of Arts August 2014 – April 2018

B.A. in Psychology; Graduated with Honors

GPA: 3.67/4.0; Member of Psi Chi

Skills

Writing for academic publishing (literature reviews, technical reports, and conference papers)

Experienced in working in teams on academic research projects

Experienced in conducting subject-matter expert interviews

CITI Trained – Certificates earned (Conflicts of Interest, Biomedical Research, IRB Member Group 3, IRB Member Group 4, Native American Research, Social and Behavioral Research)

Heuristic Evaluation

Usability Testing

Conducting user research

Cognitive Task Analysis

Wireframing

Prototyping

Qualitative Research Methods

Statistics

Data Analysis Skills

SPSS (Statistical Package for Social Sciences)

Proficient in RStudio

Microsoft Office (Word, Excel, and PowerPoint)

Strong academic record and excellent work ethic

User surveys

Public speaking/Presenting

Statistics – Psychometric methods (specifically CFA) and Multiple Regression

Publications

1.)Bhatti, S. A., Demir, M., Cooke, N. J., Johnson, C. J. (2021). Assessing Communication and Trust in an AI Teammate in a Dynamic Task Environment. Conference paper presented in the 2nd IEEE International Conference on Human-Machine Systems. Magdeburg, Germany.

2.)Lematta, G. J., Coleman, P. B., Bhatti, S. A., Chiou, E. K., McNeese, N. J., Demir, M., & Cooke, N. J. (2019). Developing Human-Robot Team Interdependence in a Synthetic Task Environment. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 63(1), 1503–1507. https://doi.org/10.1177/1071181319631433

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