Administrative Assistant Data Entry

Maria A. Torres

Administrative Assistant

561-***-**** 1148 Stillwell Road, Belle Glade, FL 33430

PROFILE SUMMARY

Highly analytical, success-driven, task leader and self-motivated professional Administrative Assistant with more than 16 years of experience working in an office administration capacity. Providing administrative and clerical support to the Sales and Marketing Department. This includes answering phones, scheduling meetings, handling correspondence, assisting with travel arrangements, organizing events and conferences, and other duties as assigned. Provides responsive and high quality services in a high pressure, dynamic environment and consistently demonstrates a strong sense of accomplishment as collaborative efforts to meet the needs of the department. Coordinates meetings and events, department financial operations, personnel operations, and facility operations. Manages procurement of goods and services including computer equipment, office supplies, reference materials, and vendor relationships.

CORE COMPETENCIES

Ability to effectively organize and manage multiple streams of work at a detailed level

Ability to develop new processes in a fast-paced, ever-changing environment with enthusiasm

Able to communicate and interact with individuals at all levels of the organization

Demonstrated ability to understand and implement written and verbal instructions

Highly organized, detailed oriented and ability to be pro-active

Knowledge of key administrative processes and procedures desirable but not essential

Ability to deal with the public and staff in a pleasant and professional manner

Attention to detail and the ability to check for the accuracy of work

Highly proficient in MS Office Word, Outlook, Excel, Access, and Power Point

SKILLS HIGHLIGHTS

PROFESSIONAL WORK EXPERIENCE

Administrative Assistant I 10/2006 – Current

Sugar Cane Growers Coop. of FL Belle Glade, FL 33430

Helps company run smoothly with many tasks as keeping up to date with OSHA safety meetings and reports for audits.

Basic Administrative duties including translating and interpreting with others in Spanish.

Assistant to over 20 Salaried Supervisors, including their direct managers.

Provide and maintain all office equipment such as industrial copier/printer/fax, industrial expresso machine and plotter as needed.

Constantly work with other departments within the company such as Accounting, Purchasing, Agriculture and Human Resources.

Maintain confidential employee information.

Completes forms for employees such as transfers with salary information and PTO requests for employees.

Prepares data sheets as needed for different areas within the Engineering Department.

Schedule and maintain our calendar for various meetings.

Marketing Administrative Assistant 02/2006 – 10/2006

Florida Comm. Health Centers WPB, FL 33405

Perform day-to-day administrative tasks such as maintaining mall marketing information files and processing paperwork.

Provide administrative support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.

Ensure customers confidential credit card information was handled and stored following corporate company policies.

Analyze and maintained front desk logs to create marketing reports utilized for tracking purposes in Excel.

Assist in the creation of new marketing strategies and techniques.

Identified new clientele, provided walkthrough of all venues and served as a main point of contact for inquiries.

Supervised and train other clerical staff and arrange for employee training by scheduling training or organizing training material.

Daily tasks include usage of Microsoft Works including Publisher, Adobe Page Maker and Picture Manager.

Branch Specialist 04/2002 - 02/2006

American Red Cross South Bay, FL 33493

Develop and implement ARC programs throughout our tri-county area.

Also attend and record minutes of meetings, operate and maintain office equipment.

Conducted casework services and support for natural disasters, AFES, FEMA (EFSP), Care-to-Share, DAT, etc.

Maintained and file records for the branch, prepare reports, support and recruit volunteers, provide outreach support, maintain confidentiality as appropriate and perform clerical and secretarial duties.

Maintained timely, accurate transaction processing while delivering Superior Customer Service.

Ensured understanding of and adherence to all operating policies, procedures and regulatory requirements.

Provided an outstanding customer experience when responding to customer requests and inquiries and processing transactions.

EDUCATION

Bachelors in Business Administration

Capella University

September 2022 to Continue

Bachelor’s in Business Administration

Keiser University

November 2021 to April 2022

General Diploma

Rio Grande City High School Rio Grande, TX 78582

08/96 - 06/00

CERTIFICATES

Achieved a Basic Training certificate for Medical Interpreters' program offered throughout Palm Beach County.

VOLUNTEER EXPERIENCE

Currently part of my church’s children’s ministry committee and volunteer with our church’s children’s program every month or as needed.

REFERENCES

Upon request.

LANGUAGES

Fluently speak, read, and write English and Spanish.

Exceptional interpersonal skills

Problem Solving

Time Management

Research & Analysis

Team Building & Leadership

Operations Support

Schedule & calendar management

Customer Service

Database Management

Data Entry

Customer Service

Strong Communication

Stress Management

Administrative Assistant

Administrative Duties

Business Correspondence

Scheduling

Budgeting

Appointment Setting

Spreadsheets

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