Warehouse Associate Customer Service

Sylvia M. Graham

410-***-**** (cell)

**************@*****.***

*** ***** ****** *****, *********, MD 21231

OBJECTIVE

I’m a self-motivated professional seeking a full-time position where I’m able to use my excellent organizational and interpersonal skills that can be utilized to assist the company in achieving its goals

PROFILE

Self-motivated professional who works well under pressure, enjoys new challenges, and is dedicated to assisting the company in achieving its goals

Proven ability to work independently or on a team to meet company deadlines and objectives

Committed to providing total quality work

Excellent verbal and written communication skills

WORK EXPERIENCE

Housekeeper

Safeguard, Baltimore,MD July 2018 - Present

Clean Baltimore city social services and court house commercial building.

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways.

Clean rugs, vacuuming carpets, and/or draperies.

Empty wastebaskets, empty and clean, and transport other trash.

Warehouse Associate

Sephora (Temp Agency) September 2017 - December 2017

Performed an array of functions that include receiving and processing incoming stock and materials Picked and filling orders from stock, packing and shipping orders.

Managed, organizing and retrieving stock in the warehouse

Used scanning tool gun to enter items in different zones

Keeping warehouse clean.

Breaking down cardboard boxes

Processor September 2013 – December 2013

Goodwill Industries of the Chesapeake, Inc., Baltimore, MD

Delivered exceptional customer service; assisted customers with purchases

Processed received merchandise and donations; pulled or rotated merchandise; priced and tagged merchandise; stocked store fixtures, shelves and counters with merchandise

Achieved daily productivity goals; maintained high quality and high quantity in processing goods

Maintained accurate inventory levels

Warehouse Associate (temporary position) August 2013 – September 2013

Under Armour, Baltimore, MD

Assisted with the receiving and unloading of goods, and transferred supplies from receiving dock to its proper location

Verified goods received match purchase order before placing shipment in correct location

Assisted in keeping warehouse clean and organized on a daily basis

Correctional Food Services Supervisor June 2012 – December 2012

Canteen Correctional Food Services, Baltimore, MD

Directed the food preparation activities at an adult detention facility; assisted in analyzing needs; developed forms and records for food production cost control when necessary

Maintained the security of the kitchen area and enforced disciplinary measures when needed; instructed and trained inmates in the operation of equipment used in semi-skilled kitchen tasks

Assisted in the preparation of various food items as necessary

Participated and directed the cleaning of food preparation areas, kitchen equipment, dining rooms, and storerooms in order to comply with State and County sanitation laws, rules, and regulations

Sylvia M. Graham – page 2

Laborer July 2009 – August 2010

HABCo, Baltimore, MD

Assisted in building structures for residential, business, and construction sites

Prepared sites to ensure optimization of construction work procedures

Loaded, unloaded, or identified building materials, machinery, or tools, distributing them to the appropriate locations, according to specifications

Warehouse Clerk October 2008 – June 2009

Commercial Corrugated, Baltimore, MD

Received and counted stock items and recorded data manually

Sorted material according to size, type, style, color, or product code

Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards

Weighed and counted items for distribution within facility to ensure conformance to company standards

Identified damage, loss, or surplus of goods and materials stored in the warehouse

EDUCATION

High School Diploma June 1999

Southern High School, Baltimore, MD

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